Bluestone Lane Los Altos Café

After several good experiences, today was sub par from seating to service. A disorganized hostess barked out commands how to line up without an offer of apology for the wait while they were attending to other business. Food delivery was piecemeal, and our drink order arrived near the end of the meal. Be mindful you prepay the meal and the tip, so sub par service is rewarded.

Good food but annoying service. You have to order from your phone, with no wait staff support to answer questions or help with modifications. The wait staff seem to exist purely to take the food from the counter to the table.

updating my review to 5 stars as quality, service, consistency have been great each visit. absolutely
love the app and promotions, love variety of things on the menu big brekki plates, pancakes, bowls etc.. (includes lots of healthy options, vegan, vegetarian items) everything is solid quality. it's in downtown los altos, so the area is lovely! by far my fave neighborhood brekki place!

Bad customer service. Waited in a 30 min line to be told there s another 45 min wait. When I gave the hostess the feedback, she pretty much told me to f off, because thats their system. Will not come again.

This place is an oasis, breath of fresh air in the desert of soulless faceless places Bay Area is famous for.
Beautiful interior, attention to detail everywhere, delicious food, great coffee. I wish more places took all the details more seriously.

Great location and good food but not a fan of paying before you eat at a sit down restaurant which is definitely pricey.

It's ok. The coffee is pretty good, including a credibly Australian flat white or cappuccino.

But I think the food is all cooked in advance, and it doesn't really compare well to the Australian cafes they're trying to reproduce.

The ricotta pancakes have a blob of ricotta on top, instead of it being folded in to the batter, which is the point of the recipe. They're a bit tough.

Nice kid friendly place. Outdoor sitting is beautiful. Good vegetarian options. Good service. Good coffee options. Loved the avocado smash !

Good vibe, beautiful plating! Would've liked the espresso drinks more strong and hot :)

Great spot! Good coffee. Pretty busy when we came through Saturday. Only problem was the takeout/coffee situation was pretty discombobulated but they got it sorted.