Bluestone Lane Los Altos Café

Lovely place. Beautiful ambience. All white and airy. We got a lovely private table for 8 as we were a group of 6 adults and 2 children. Great place for a Sunday brunch. Must try dishes here are - B.L.A.T.E , Green Baked Eggs, Banana Bread, Blueberry Muffin. The coffee which we had and like is called "Magic".

- good coffee
- good ambience

Why 2 stars ?
- staff is a bit arrogant.
- I went in yesterday and they said they don't allow seating without reservation. I didn't read anywhere that they require reservations. It was about 50% empty and yet they didn't even try. They should highlight somewhere that they do not take walk-ins.
- overpriced food

I want to love this place just because of the interiors but then it lacks some very basic & important things that creates repeat customers.

Not recommended if you expect okay service for what you paid! SLOW and BAD SERVICE! As a return customer, what happened was really frustrating and disappointing. After sitting down for 20 minutes, nobody came and greeted us. We had to ask for service and finally get some water. I understand that they have staff shortage, but the operating efficiency is really low. It took us 45 minutes to finally get our food, and then they totally forgot to bring the salad we ordered. We had to ask twice to finally get our salad. The coffee and environment are great, but the service is too bad!

Very nice location, had breakfast and chicken sandwich there before, not bad and price is on the higher side. However, I ordered 2 different chicken sandwiches today, I have never seen so thin 2 pieces of chicken, I couldn't believe those were what I got for $18 and $19. Also, we got there at the suggested time, but were told to wait for food on the table outside to know when our food was ready. We waited for more than 10 minutes, asked another staff for our order again, the staff brought our order out from the kitchen within half a minute and all the food was already cold. I don't know what happened exactly, but you can take your own guesses. I am not going back again.

We had such an incredible time grabbing brunch. Our host was super delightful and kind. Wait was only about 20 minutes which worked out perfect for us. Our waiter was very thoughtful and made sure to be specific about menu items we had asked and shared recommendations. Latte was delightful so was the rest of the food! Had eggs Benedict and it was so so delicious. The sauce was amazing!!! Over all loved this place and for sure will be back again very soon!

Really nice ambiance, good food, and the fact that they don't push you out was really nice...not bringing the check til you ask for it was so nice! No pressure.

Service was very slow this time. I ordered on the website but 1 item was left out. I was told by the server that he would put another order for my coffee, however, it took a while to get it. I almost finished my food before the coffee arrived. Also, the egg on my friend's food was on the runny side. She sent it back once because the egg was not cooked all the way.

Great outdoor patio, doesn’t feel like you’re right to the street or parking lot. Ordered chicken bowl and big breakfast with two poached eggs and halloumi cheese. Food was very tasteful, but the poached eggs were overcooked (not runny) and chicken was dry. Otherwise everything was great. Also hot golden milk tea was delicious! Will come back to try more food!

Food is always great and the coffee too.
On our last visit:
- didn't get water
- napkin had stains on it
- got tomato in my sandwich although I ordered no tomatoes and they stated no tomatoes when the food arrived
- they didn't offer to take the empty coffee cup which usually doesn't bother me but the tables are small here

They can do much better. Overrated.

Lines for no reason, the food you can wait for more than 30 minutes (does it take so long for just a plain croissant? probably flying to Paris will be faster than get it here)

As for pros, there are many well dressed people around, including staff.