Dutch Bros Coffee
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
- Outdoor seating
- Drive-through
- Takeout
Dutch Bros Coffee Reviews - 100
3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kaytlyn Beneoit
Whenever I need a pick me up, DB crew always have some positive energy that rubs off on you! Always worth the 20 minute drive. Thanks for always having great staff/service regardless if it's 5am or 5pm.
Shawn Firek
This location is off Bell & Litchfield Rd in Surprise. There are 2 drive-thru lanes. 1 for Compact cars because of the sharp curve and the other for regular vehicles.
There were atleast 6 people taking orders. Which should mean you can get through all the cars waiting in line. Nope. All 6 were around a car talking for 10mins. Literally 10mins. That's fine you want to talk but how about the other cars in line. Take our order then go back and talk to them. When done talking did they come to us and the other cars? No. They all went back inside. Finally 1 girl came out and took the remaining orders. Line seemed to move pretty fast after that but out drinks were watered-down. Not thick like we are used to. I always get a blended rebel and there was no thickness at all.
Sure, I could have turned around and gone back to make them fix it, but the line was drama enough that we were turned off.
We are huge Dutch Bros customers that like to check out other locations and see how service & drinks are. I won't be coming back to this location unfortunately.
Robert Burham
We had a tough day, had to put down our fur baby of 14 years. We pulled up to get her the last pup cup. The staff recognized our sorrow and treated us and our puppy with the utmost respect. This staff was amazing and made our puppies last day excellent. Thank you! We LOVE Dutch Bros for this very reason.
Nanette Odell
My husband should own stock in this company because he seeks them out where ever we are. I doubt I have pictures of some of the drinks he gets but he always appreciates that they offer more sugar free options that the other big chain that we don't even bother with anymore.
I got a sweater Chai last time. YUM!!!
I so appreciate that they have gluten free banana nut loaves! What a treat as I adjust to this whole gluten free life now and am often disappointed by the lack of options.
Of course, the staff are Extremely friendly!
Matt Elliott
I never thought in a million years I would find myself so upset over a cup of coffee. Instead of being lazy and pulling into the drive-thru. I decided to stand up and wait at the window because there's only one person there. I stood there for 25 plus minutes and I didn't even have the opportunity to put in order in as I watch cars pass by and get their orders. Not one person acknowledged me. Ask me if I needed a coffee. They didn't do anything to help me other than ignore me. Maybe if I had a man bun a septum piercing and skinnier jeans on I would have been served sooner.
Michel Porter
Amazing coffee and great service. Will be back.
Kiersten
I wish i could give this place 5 stars but their iced lattes and their cold brew is awful. It tastes like super watery coffee with very little flavor. Their blended beverages are fantastic though, very sweet and satisfying. The menu appears to be very limited but there are many hidden options. I would really like to explore more of the menu - they have smoothies and hot coffee and other traditional coffee shop options. A few bakery items as well.
Sascha S.
Very disappointed with the service earlier today. I was the only customer at the walk-up window, and was not acknowledged for a few minutes. Then, they only made one of my drinks, and told me they accidentally marked off my other drink as it was done, but it was not even started yet. I had to wait even longer. Overall, for being the only customer at the walk-up window, and ordering two drinks, I waited about 15 to 20 minutes.
Bailey Michaels
When you go to the window in the morning they ignore you I waited over 15min before anyone would come to the window to take my order. I feel they need 1 person designated for the window in the morning rush.
Holmes Nicole
Always busy- well worth the wait!! Great coffee, excellent staff. The kids are always friendly and smiling 😁always perks up.our day. Great job guys'!!'