Coal Creek Coffee Downtown

I ordered a decaf latte to drink during an afternoon drive. I took my coffee on the road, got to my destination and then couldn't sleep until 1:00 a.m. Clearly not decaf. Attention to detail was lacking

I was ordered out of the coffee shop due to a medical disability.
January in Laramie... 6 to 8 individuals sitting in the coffee shop, drinking coffee, eating, without a mask on. I wanted to order a coffee standing behind a sheet of plexiglass, standing without a mask on. As people sit without a mask on. But I was ordered out of the store because a proved medical disability obtained in 2016. I showed the employee my medical wrist band.
I handed my unused gift card to a kind looking couple, so they can tap into some free drinks. Kindly and quietly advised the employee that I refuse any further 'assistance', and walked out. Never again will I support or buy any products from any shop that sells Coal Creek Coffee. I believe the Turtle Rock Cafe in town serves it, they lose too. They had good food. It has always been my last option, now it is not an option.
If you think discrimination is only against color or sex, you better open your eyes.

Editing my review after consistently bad service. The employees always seem to be cranky.
I was rudely told today that my to-go coffee was going to be a 15-20 minute wait. I showed up 7 minutes later and my coffee was made and on the counter with no one else in line... If I had waited as long as instructed my coffee would have been cold! Then the employee said "we'll make the bagel when we have time."
The actual food and coffee at Coal Creek is delicious. I'll be going to the uptown location from now on with hopes of a better experience.

Great food and drinks, however not great customer service. I go here for coffee out of convenience as it is close to my office, but I think I will start going to Night Heron where the staff is friendlier. A shame too because I've met the owner and he seems super great. He just needs to take the time to teach his staff some basic customer service skills.

High quality beans make the best coffee, and John uses the highway quality! I recommend the mocha! Their cookies are also fantastic, you can't go wrong with peanut butter!

Solid coffee, beer, and food. Wifi is speedy, plenty of indoor/outdoor seating, and they allow dogs on the patio. There really isn't much to complain about, it's just a nice spot!

Amazing coffee and fast service!

Decent coffee, great pastries.

I come here every year on a road trip. The coffee could be stronger, but way better than a gas station. The pastries are very good, but avoid the bagels. I tried the bagel Rochelle this year. Veggies we're good, but the bagel itself was mushy and not what I would consider a proper bagel.

Relaxing place to meet friends, learn about events on the notice board, and sit a spell. The small beverages are reasonably priced, but the larger versions are a bit overpriced.

I have traveled all over the west and the espresso here is quite literally the best I've ever had. Wonderful atmosphere, excellent staff and their COVID protocols made me feel very comfortable! Thank you for a wonderful experience!