Krispy Kreme

Hot and ready always a great stop for the family !

How could you even say anything bad about Krispy Kreme donuts especially when they're hot! Every time I come through South Charleston I make sure I stop to get donuts for the kids they love them ❤️🥰

Edit: I was contacted after my email and received a genuine apology and I’m waiting to receive a coupon through the mail to come visit again and redo my dozen donuts. Thank you for caring about your guests Krispy Kreme!

Visited there 11/02 at 3:58 PM. Went through the drive through and the lady kept telling me to speak up. She kept relaying my order wrong even though I spoke louder each try. I thought we finally got it right so I pulled up to the window and paid and got my box. When I got home it said I had ordered a lemon filled donut along with my raspberry filled ones. I considered it no big deal if they got one donut wrong. but when I bit into one of them there was nothing inside of them.. Not sure if it was a mistake out of miscommunication or spite.

After the employee working the drive through verified that they only have the chocolate glaze cake doughnut on the first Friday of the month (today) I tried to order a couple, she then said they don't have any. I asked if they were sold out or just not ready yet. This time she replied with a rude / stern "we don't have any" again, so I ordered different doughnuts and proceeded to wait in line. All and all was in line from start to finish for about 25 minutes. Long wait and rude employee. Will not go there again.

We stopped in for hot fresh donuts! We got and they were delicious 😋!

Stopped for the experience of watching the donuts being made! Start to finish it was so fun to watch and enjoying a donut afterwards was the cherry on top. I asked my son what he wanted to do for his birthday and he asked to visit Krispy Kreme! Could of had a better experience with the clerk that checked us out. Felt rushed and seemed to be taking up her time. Still a positive experience and will be returning!

Just stopped in to my local Krispy Kreme doughnut shop. As I walked in the door to get some fresh delicious donuts. I was greeted with a smile and a friendly hello and a friendly smell. As I selected my donuts out we made small talk and made a quick mention of how I worked up at the hospital during these crazy days. I walked up to counter to pay for my donuts. The manager said he would like to make a donation to the hospital and said no charge.
I would like to think the Krispy Kreme crew of South Charleston West Virginia for making our crazy day seem a little more normal with A tasty treat.

They have great donuts. They even keep it looking presentable. But do not work there. The young kids working the front are always on their phones instead of working, leaving the ones that are working to do everything. Not once have I seen the manager correct them. Workers that do work hard says, the manager does not thank them for a job well done. Have them work 30 to an hour over without asking. So enjoy the donuts and beverages. Leave them applications online or whatever they are.

The new doughnuts are amazing and the customer service is perfect! Nice friendly staff! Although they are open to go inside, most still prefer the drive through, so be patient, it's usually long lines!

The donut I had today was so fresh and good. Best time to go is early in the morning!!!