Coffee Emporium

There were two sides of customer services that I experienced this morning. I was looking for a nice gift basket (personal purchase) and the older lady (didn't catch her name) rudely states that none of the baskets on the floor were for sale and I couldn't touch them. A "How can I help you, or this is what we have available for sale" would have sufficed. The younger girl was very sweet and asked me if I needed anything, to go ahead and ask her. I felt uncomfortable already with the first encounter. What I had found, I did not end up purchasing. I do not think I will ever again. The company I work for has purchased gift baskets from The Coffee Emporium for years, after today, I do not think we will keep the tradition anymore; there have been a handful of complaints within my company about the customer service from this establishment already, but I played it off as if they went at busy times. This morning, there were only three customers inside, so the rudeness stems from something else.

Awesome place, with great coffee and desserts. The manager and Neveah helped me put together a cute Mother’s Day gift basket when I was crunched for time. It was beautiful and they are the best. Pricey, but worth it definitely. Thank you!!! I tried their coffee and it was yummy too

The staff is always wonderful, the fresh baked cookies and coffee are delicious, they have the best fancy goods in the back (jams, pastas, crackers, spreads, etc), and every cool coffee gadget or gift you can think of. I found this place accidentally and I'm so glad I did

Great shop for the niche coffee lover in your life. For someone that wants to try different beans but also has a sweet tooth as this place has some seasonal goodies that'll make anyone happy

Yes please! Great coffee and tea by the cup or by the bag. They have coffee themed gifts and it's just a wonderful little shop.

The best London Fog I've had

A bit pricey but a cool place

It's one of my favorite stores! They have a great tea selection, too. (Try the loose leaf Early Grey.) And their gift wrapping adds an extra "oomph" to any gift you buy there. The staff is always kind and helpful.

The best coffee store in El Paso, TX. They provide great customer service, they make delicious coffee, and they have a wonderful variety of items, especially coffee, tea, salsas, and chocolates. You must try their banana coffee (DELICIOUS) and horchata frap.

DELICIOUS! Don't worry, it's more sweet then spicy. Definitely recommend giving it a try 👍