Krispy Kreme

My first time coming was a couple of days ago, I showed up w mine and my husband's vaccine cards for a free donut. The lady at the window was in her pink pajamas and informed me that the person had to be present, but she would allow it this time. Her tone wasn't the friendliest, but I appreciated her allowing me to get the donuts. I told her thank you and she didn't respond.

Today my husband and I went together, we ordered 1/2 dozen plus our 2 free donuts. I asked her if we could get them warm and she told me no bc we ordered filled donuts, which makes sense, so I asked if we could get our 2 glazed donuts warm and she said okay pull up.

The two donuts were cold, and I just figured no big deal, but then we noticed two of our chocolate filled donuts were not filled, just regular donuts, so we went back. We informed the lady at the speaker about the donuts not being filled and she told us to look at it sideways and we should see the cream. We told her we broke them in half and there was no cream. She said okay pull up. When we got to the window, I believe the manager came to the window. He was very polite and informed us that the machine wasn't calibrated correctly so it wasn't filling the donuts properly. He gave us a regular cream filled donut plus another one to make up for the mistake. He asked if we needed anything else, and that's when I brought up the glazed donuts not being warm. He informed us that donuts are only hot when the sign is lit up out front. He offered to heat them up in the microwave, but we passed and told him thank you for letting us know since we weren't aware of that. I wish the other lady had taken the time to explain that to me or just heated them up in the microwave. Leaving 2 stars bc the manager was very professional and informative. Other than that, the customer service and professionalism of the lady in the pink pj's definitely has room to grow.

Wow the service! The manager gave me and my friends free cinnamon donuts fresh, and went out of his way to let us know we could stay as long as we wanted, told us about the WiFi, and showed us the power out outlets. I’m absolutely making this my regular study spot; better vibe and more affordable than a lot of coffee shops! Good coffee too, they do all the standard drinks and good quality coffee to begin with. Please come and give the place more love!!!

I never had a Krispy Creme donut, but let me tell you. My first experience was terrible! Waited in line for 50 mins, out of most donuts we wanted to order. Ordered different ones anyways. Waited at the drive through window 15 mins before being greeted. Order still came to me wrong and all of my donuts were dry and old. Only thing pleasant about the experience was the nice redheaded young lady working there. My condolences to her.

I stopped this morning for doughnuts to take to my office. I was greeted by a wonderful cheery Layla. She was courteous professional and gave me time to decide what I needed! When I pulled up to the window, SHE WAS ALONE! This girl was packing doughnuts, taking orders making the ice coffee. This girl is AMAZING!!! YOU NEED TO TAKE OF THIS GIRL TO KEEP HER!!!!

Best donuts in town! They have a signature taste to them. The warm glazed donuts are my favorite. However the last experience I had was with an employee who kinda just almost tossed the donuts at us in the drive thru. Very lazy and wasn’t careful with our order.

It tastes good but being from South Africa, the Krispy Kreme over there is more professional in the following ways: donuts are all one size and looks like what is advertised. It may be machine made in South Africa but it is better. Nonetheless it tastes the same over here, I just wish they had the red velvet cake

The doughnuts here are excellent and the staff are friendly. Service can be slow, however, even with very few customers. Many of the doughnuts are often times either "sold out" or weren't made that day.

Was in the drive thru for 30 minutes and then the lady said I could order whenever I was ready so I started. Marci said to stop cause she wasn’t at the computer and a couple minutes later I started ordering. They had original donuts but when I ordered a mixed dozen they were out of all chocolate covered donuts and filled donuts.... so I ended up just getting two original dozen. Got to the window and she was incredibly rude and I had to repeat everything multiple times. Not what I expected especially since they were out of a lot of donuts on a Sunday morning and had the rude person at the window/ taking orders. Hopefully you don’t get Marci!

We have been three separate times on different days at different times of the day and there are literally no donuts available to order. We have sat in line for well over 20 minutes each and every time only to be told there are no regular donuts available (yes, even glazed). If the store doesn't have any donuts available, PLEASE TELL YOUR CUSTOMERS BEFORE THEY WAIT HALF AN HOUR FOR NOTHING. Not going back again. We've had some very unhappy kids because of this. Thanks for nothing.

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