Black Sugar Caffe

Great place! We order for delivery often (DoorDash, Favor, etc.) for breakfast, and they always get our order right. Even if we get one of the specialty coffees with extra flavors. The coffee is on point, and their food is really good.

The Elvis espresso is by far my favorite! I mean, who doesn't want peanut butter and banana flavored coffee?

Highly Recommended!

Coffee was great! Prices are steep but the atmosphere is so relaxing! Comfy chairs, nice employees, nicely decorated.

The coffee is bad. Like from a gas station bad. The food is not much better. The only reason I’m giving this place two stars is because the customer service was excellent. That is worth a mention. However. If you’re in Georgetown and want to enjoy your coffee, go to Lamppost on the other side of the square.

Lots of tables and outlets! Great place to study/work.

First time visiting and it was a great experience. The homemade poptarts with caramel macchiato was delicious!

I got their creme brûlée coffee and their bacon, egg, & cheese croissant. They were both really quite good. The croissant was slightly under baked, but not so much to gross me out or ruin it. The latte was super sweet and creamy. I will almost definitely order the latte again if I’m in the area since it was so good. The sandwich was a bit overpriced for the size, so I probably won’t get it again but I wouldn’t say never. The location is pretty good for a nice little coffee shop so I hope they survive

Great interior, questionable business practice - no drip coffee after noon ... at a coffee shop. They instead offer you an Americano, as if it’s the same?

Follow the math here - a half gallon of coffee is 64oz, at most that is 8oz of grinds. That’s half a pound of coffee. We know they don’t pay retail for coffee grinds but let’s say they do - at 12 dollars a pound, that’s 6 dollars to make the half gallon of coffee. That means they need to sell two cups to break even - and maybe that’s worth it just to not annoy customers who write reviews, like me?

Realistically the cost is around 2.50 to make that half gallon of coffee... my one cup would have paid for the whole thing.

Even Mozart’s brews until close...

Yes - I know there is overhead costs, but those are sunk, they’re being spent regardless because they’re in business.

PS - they also don’t bother to update their hours in Google, they just post a sign. Super helpful sign when I’m driving 20 min past 5 Starbucks to support a local business. Mix in a clue, help yourselves here.

I updated your hours for you.

Nice place! I ordered an americano today and it was made to perfection. They have a great selection of coffee and snacks. The environment is really nice, great decor and very comfortable. I like that they have plenty of outlets if bring a laptop. I also found out they have beer on tap which I will be trying next time.

I always want to see local businesses thrive, so I’ve visited Black sugar quite a few times; more than i should given my experiences. Each time I’ve ordered some form of coffee and pastries, and often come with my family. I think our order has been correct on the first try once. It has always been slow service. It’s incredibly frustrating that the employees can’t seem to figure it out.
Everything I’ve had has been good, even great, except for the two separate occasions that I ordered a breakfast sandwich or burrito without cheese and it came with cheese (even after an actual discussion on the best options for a cheese-less breakfast food). I live so close, and a drive through is always a perk, but I always hesitate because I don’t want yet another frustrating experience.

I normally love this place but the lady who rang me out was so rude and mean. No personality and just seemed angry, bitter, and not happy.. her name was Sarah e.. all I had was a mocha and 1 croissant so it wasn't a big order so I did not understand her disdain. I don't think I'll be going back.

Edit. I called and spoke to the manager and found out they were understaffed and they were training someone new all at the same time. I have worked in the restaurant industry and understand the frustration. She shouldn't have let it shown so much though. I will be back I just hope that her day got better. *from 2 star to 4