Capital One Café

Expect to be throttled.
Sure you can get some cheap or free coffee if you are a capital one card holder, but it’s not really worth it.
I couldn’t get anything done even after restarting my wifi a few times.
I can’t really speak for the banking reps there to help you, but the cafe is not for working online.

Is this a coffee shop with wifi or a bank minus tellers and bankers? A coffee shop, for sure. And most banks are moving in this direction.

They replaced my drive-thru bank of tellers and bankers with this internet café, where an "ambassador" with no name tag stood behind a block of wood and directed me to the website to get a check register--I couldn't use the app on my phone!

Then, the wifi was so crappy, I couldn't access the internet to get online to order my check registers.

You get 50% off coffee at the Peet coffee shop, though, if you bank with Capital One. I wish Peet could provide check registers.

They have two ATMs side by side in a separate room which can be accessed 24/7.

Sadly, this is the future of banking, where consumers are screwed. Coffee lovers might be happy.

Good affordable coffee and cool staff Plenty of space to meet up with others.

Just got off the phone with rachel-incredibly rude. Every time I go to a branch to create a cashiers check or make a deposit, the employees say they dont do those things. Its atms with a coffee shop and they call it a branch. I was told by a lawyer to send in a document so i called the 800 # for capital one and was told to contact a rep locally. I called this location and i asked rachel how can i send in this document and she said to contact the 800 #. I explained i already did and they told me to contact someone locally. She then said dont bother to send it because ‘in 5 years working here i’ve never heard of anyone sending that document to their bank.’ Oh alright-sure thing. Seriously? Instead of apologizing for the inconvenience of being told conflicting information from capital one she sent the message she had no interest in assisting me at all. I’d love to go to work and tell customers, ‘you dont need that.’ So i dont have to do my job. I’d be fired quickly. In customer service you are to send the message to the customer, ‘heres what i can do to help’

I came in asking question about bank accounts and which one would be best for me and Crystal walked me through the entire process. She helped me with all of my questions. It made me really happy how much she cared.

ATM’s are easy to use and atmosphere is nice! Crystal is an amazing associate and helped me with everything I needed, will definitely go to her if I have a question again!

Great place for students, staff, colleagues to hang out and have meetings!!! Coupons for free coffee 👌🏻👍🏻

Yummy coffee and tea beverages! The atmosphere is perfect for studying and you can't beat the half price drinks if your a Capitol one member and use your card! Love this place!!

First, it is coffeeshop not a bank. I went to deposit a check money from my chase account to my wife account, I was shocked when they said " we don't accept cash or check from EXTERNAL bank acount"

Great place. Best chain coffee in the US ever. Half off if you have capital one card. Free sampling. No lines. Great courteous service