Krispy Kreme

Been twice in the last week and both times lobby has been closed at 7am. Finally got to order through the drive thru and was then told they had no donut wholes for the day. Yet I could see what I’m pretty sure were donut holes behind the girl.

This location had several employees outside of the establishment smoking at 10 minutes after 7:00… I pulled around to the drive thru and waited 7 minutes for someone to acknowledge I was in the drive thru… once I have them my order I get to the window only to repeat my order 2 more times to the girl and to be charged twice as much as she told me at the speaker.
Then I get my order only to find that the doughnuts were OLD. So after paying twice as much and waiting nearly 25 minutes, the doughnuts were AWFUL! Send help
To this store… it’s not ok!

We’ve “tried” to purchase doughnuts twice in the past 6 months. The first time, the lobby was closed, so we went in the drive through. We were told they only had original glazed.

Then tonight we stopped in. The display cases were full. We asked for an assorted dozen. The first 2 I asked for were the Oreo ones. I was told they didn’t have any available, and the ones we saw were display only???? Not just like 2 , but 6-12 doughnuts just sitting there on display? She actually told us she couldn’t sell them to us. What on earth is going on??

Y’all closed our store in Smyrna to open this one, and it’s been disappointing. What a shame.

Folks are Southern friendly and smiling as always. Watched the new dough go through the process to become donuts. Saw the donut holes. Ordered coffee and donuts to enjoy the ride to my destination.
Always a treat to have good old Krispy Kremes for breakfast.

Had to have fasting labs done and was going to treat myself to Krispy Kreme donuts. Sign said short staffed so they were out of the fall favorites. I did not realize short staff also meant staff had no idea how to make the donuts they did have in stock and we’re not friendly at all. Picture says a 1000 words so here it is 🙁

Absolutely FANTASTIC! The place seems new and the donuts were AWESOME as usual! But the best part was the team that was working there! Extremely kind and helpful! They were awesome with our kids as they took time to help with selecting their donuts and made it a memorable experience for our family! Well done!!

Do NOT waste your effort driving here….. three attempts and they’re always out of everything except cold glazed donuts same as the ones you can pick up at your local Kroger….. it’s a shame really… Murfreesboro deserves a better run Krispy Kreme!!

They have delicious donuts, but sometimes they close the store and you have to use the drive-thru, this store has to hire more staff, one of the Sunday I went to that store and just one person was assisting all the customers, she was trying with everything at the same time, but we noticed that she was frustrated, we understood, but definitely you guys needs more employees.

Came into Krispy Kreme at 11:30 AM. Very few doughnuts. Was told they have been busy. Asked if more were available and was told this was it. Asked when more would be available. They said this evening before having more. We left and came back at 6:15 this evening. I walk in to see what the selection was before getting my whole family out.Just to walk in and see very very few doughnuts AGAIN! I said is this is all you have? The girl said yes. I then told her we were here this morning and told there would be more this evening. As I was proceeding to walk out I hear the girl at the counter tell the other girl on the line " there goes another complaint" right where I could hear her talk about me.Very disappointing for my kids 2x today. Small kids don't understand. Oh and the place was not clean and the tables were a mess without a person in the store. Picture to see the doughnut selection this evening. I didn't take one for the morning shift because well it was almost lunch time. But when it was not any better 5 hours later I took the picture! Idk if it's management or lack of workers or what. We have had a few good service times here but mostly bad. I hate it too because we love Krispy Kreme.

Just go to one of the many great local donut shops like Donut Country or Project Donuts. They're always sold out of the most basic stuff here and going any time other than morning is pointless. Definitely won't ever see the fresh and hot sign on later in the day. I don't know why they're even open other than bfast time.