Duck Donuts

Wanted to see what this donut place had going on. I’m so happy we stopped this morning. It was a little crowded when we arrived, but hey, they can only make fresh to order donuts so fast. If you are in a hurry…don’t go! We are patient and had the time. The wait paid off! These donuts are amazing. My fav was the peanut butter with raspberry. My hubby’s is the chocolate with chocolate sprinkles.

I’ve been to many Duck Donuts locations but I’ve never seen one so dirty and lacking freshness. On top of that, our order was wrong. Maple bacon donut without maple don’t really cut it.

My mom and I helped organize a party for my nephew's 4th birthday-last minute, of course! :) We knew we wanted to get a cake involving donuts, because that's my nephew's favorite. And we instantly thought of Duck Donuts since we are locals here in Hilton Head. We reached out to Scott, the owner, whom was extremely helpful and accommodating. We told him our ideas, down to the decorations, and that our nephew had a tree nut allergy. Scott and his team went above and beyond to make 2 stacking donut cakes, plus a little mini donut cake just for my nephew, due to his allergy. The cakes were ready for us when we got there and besides looking amazing, the taste was even better! I could not recommend this place enough and we are so appreciative of the kindness and efficiency the staff displayed! Thank you so so much Duck Donuts...You just gained some new loyal customers! :)

The donuts are great. Love them. Last year I had to wait 90 minutes for donuts after my order. It was busy, I didn’t blame them. This year I thought I’ll order online so I won’t have to wait as long. I ordered the donuts through the app. They said it would be ready in :30. showed up :45 later to pick them up. They hadn’t even started them. This wouldn’t bother mean much but when I asked them about it, they had five orders ahead of me that were all time stamped after my order. When I asked them about it they said it was because the other online orders had showed up in person before me. But the whole point of ordering online for pick up is so you don’t have to come in person and wait for 90 minutes. Then the people worked there treated me less than human just for me asking them to honor making the donuts in the order they received them. I understand that they are not well staffed but you shouldn’t be treated poorly for placing an online order and expecting your order to be honored in the order of the time they are placed. The one person making my donuts wouldn’t even call out my name when they completed my order. She just tossed them on the counter. Basically all this is to say that ordering online ahead of time is worthless. There were 10 people all around me who orders online who all had to wait for another hour. One had to wait so long that they asked for a refund.

I love duck donuts! They have so many options to choose from!! Made fresh in front of you, you have to eat the right away because they're just that good! A must when traveling to the East coast. Hope to see more locations in the Midwest:)

Visited on a quick trip to HHI. Donuts made fresh as we ordered them. One of the best cake donuts we've had. I had a very good cold brew coffee. Staff were very pleasant. Jerry gave us an extra Cinnamon sugar donut to try!.

They lived up to their name. Freshly made. Donuts were still warm when we got them. Donuts are made with an almost yellow cake mix. Very tasty! Doors where closed with a table right behind the doors blocking entry, which was pretty confusing. Maybe they need to put a chalkboard out explaining their ordering process changes due to Covid-19. We watched a half dozen groups walk up to the door confused, trying to figure out what the process was.

Don't plan on going inside this location. Also, do t plan on walking up and getting a donut. If you dont order online then your out of luck. I know the pandemic has been rough but this is the worst I've seen it this far in. Now the donuts still taste great and are wonderful but the joy of watching them get made is gone. My 4yr old was really looking forward to a unicorn donut but we were unable to get one online.

Awesome! Best donuts anywhere. Fresh and warm but great left over after a quick spin in the microwave. The owner and his mom are great people and very welcoming. Hospitality off the charts which makes me want to go back. Great product and great people; what else do you need?

The wait is anxiety inducing and the absolute worst way to start your day. Being forced to wait in their small shop and watch them drown with all the Door Dash and mobile orders, have the manager frantically locate missed mobile orders and tell his crew he needs this and that on the fly - AND watch these drivers walk in, assume priority and leave with boxes of doughnuts while you try and explain to your poor daughter why its taking over 30 minutes for 6 doughnuts is so incredibly frustrating. I love supporting small businesses but this was absolutely ridiculous. Be prepared....