Erie Island Coffee Co.

Good coffee, delicious espresso drinks and nice selections of baked goods, paninis and Cleveland Bagel products. The staff are friendly and capable. My wife swears by the green smoothies. You wont be disappointed!

Love the coffee, but when I asked if I could pay extra for a little cup of whipped cream for my dog, the lady commented in a belittling tone, "You know that's not good for your dog, right?" Totally uncalled for, and my dog walks an average of 3-5 miles a day with me in the parks, so just like me, she can afford a little whipped cream on occasion. They lost my $3 tip because of that judgmental remark. I'm all for supporting small business, but I might as well just go to Starbucks or DD if I want to treat my pup next time.

Lovely atmosphere and good service. Very accommodating staff who went above and beyond in making us feel valued when an equipment change out caused delays. Their nitro cold brew tastes great unless you don't like nitro cold brew in which case you'd still probably find that it tasted okay because it really tasted great.

Food is good, coffee is great. Service however is horrible. Very rude, politely corrected them as i was given the wrong order. The individuals chose to say ‘that’s funny’ and slam the window. They also continued to talk to people as a I was right at the window. Great food just maybe needs to work on hiring the right people.

This place has really good coffee and a professional atmosphere. It's nice having a drive-thru but drive slow and you can only order food if you stop inside. I have been coming here for years with absolutely no complaints.

Erie Island Coffee has their act together! Good service. Excellent coffee and pastries. Current precautions enforced kindly! For those who need to feel safe, this is the place!

The food and drinks are amazing and fairly priced. Unfortunately not once but the TWO times I have been the employees were RUDE. I received an attitude from every employee I came in contact with. After I left I called and asked to speak to a manager. I kindly explained how the employees were rude and I wanted her to be aware because I am also a manager in customer service and I would never allow an employee to act that way to which the manager on duty replied with a rude remark and then HUNG UP
THE PHONE ON ME. I could also hear her repeating the things I said to the other employees and I could hear EVERYTHING they were saying (also rude) I’m sad because this place is so close to my House and SOO yummy. Unfortunately I don’t enjoy leaving places in a bad mood.

They had decaf brewed which was nice but it wasn't a dark brew so it was "okay" but nothing special. We didn't like the music and a lot of echo made it hard to have a private chat. It was clean and they were quick so that's why the 3 stars.

Although their wifi and savory food items are not fantastic, the atmosphere and more importantly the coffee are. They train their baristas, so you're pretty much assured a good cup of coffee. I don't know where they get their beans and I haven't bought bulk at Erie Island because they are pricey for very small bags, I think they are prepackaged 12oz. bags. Bulk coffee purchases has become popular over the last few years, but 12oz is just short of enough bulk beans to last me a week. As far as atmosphere, there isn't another coffee shop on the west side of Cleveland that I'd prefer to go to and Erie island is locally owned which is another element I like to promote. I'm going to meet my mom there in a couple hours for Mother's day. It's a fine shop.

Nice shop but the guy was pretty grumpy and didn't seem to happy. Coffee was okay, tastes like the syrup had something funky going on and is overly sweet. (Got better a bit as I went through it) Other beverages my family had were fine but not coffee.