BIGGBY COFFEE

Wow! Visiting my parents in the area and decided to try a new coffee place while I was out here. The service was some of the best service I've ever received. The cashier was very understanding and patient and helped with showing me some options and seasonal items I might like to try. When I received my coffee and bagel, I was blown away. The coffee was smooth, the sweet cream was light and foamy and sat right on top like it should. The bagel was well toasted and tasted delicious. I will definitely be coming here again!!! I will drive from Cleveland just to get this coffee from now on.

Ordered a LARGE tea latte and ended up getting about half of the cup full of the latte. If you're gonna charge me an arm and a leg for the drink, I expect to get the money's worth and not a half full cup that's cold. Terrible service.

Fair prices lots of options and variations they even have sugar free options that actually taste good. Prices are also reasonable. I am currently obsessed with the fall menu. The hot caramel apple cider is AMAZING!!

Yum! I love good coffee & shnazzy bagels. sausage egg and havarti cheese everything bagel and a frozen mocha mocha coffee. On the go happiness.

Amazing people I go every morning sometimes twice a day awsome frozen drinks

Have only been thru drive-thru in elyria location..service and product was great and price was reasonable..my only complaint is the wait....i just cant understand how i sit at the window for 9 minutes just for one coffee...are they that hard to make?

This is my favorite coffee place. Hands down, best coffee and awesome ppl making it.

My lady and I go everyday. Its always on point and the staff is always very friendly. LOVE BIGGBY

I stop into this Biggby here and there. Most often its decent turn around and the coffee is always good. This past visit was the most irritating. I waited in line behind TWO cars from window to me for 15 minutes. (15 mins isn’t that long, but for drive thru service this is beyond reasonable)

When I got up to the window I expected there to be ONE person. I thought, “Must only be one person working, having to do everything. “

It was to my surprise that there were SIX employees behind the counter. Three of them leaning against the counters, one person making the coffee. I thought, this franchise owner must love to throw their money in the garbage. With a labor rate north of $100 an hr at minimum, making only 4 coffees in 15 mins with NOBODY INSIDE ORDERING. Simple math says you won’t last long.

I’m not a Nobel laureate or anything in business but I would say probably need to make some changes. As everyone’s grandmother would say, “If you got time to lean, then you got time to clean.”

Aside from that, why wouldn’t you petition Elyria and the property owner to move the order box farther away from the window? So then there is more allotted time for the drinks to be made? I suppose when you go out of business, I’ll buy the business at a fraction of the cost and make the changes necessary.

Don't order the yogurt parfaits they are a waste of money you get a small scoop of yogurt with a little bit of blueberry for $3.50