Krispy Kreme

WAIST OF MONEY! DON’T GO! HORRIBLE EXPERIENCE! The hot light was on when we arrived. I ordered a dozen classic doughnuts only to receive cold ones. I was super disappointed!!!!! The employees were sooooo slow and inefficient! I also ordered an iced caramel coffee to go with our doughnuts. I received iced water with caramel flavor in it. Seriously?!? How dumb can an employee be! This place SUCKS!

Bad day at Krispy Creme today. Ordered a dozen glazed and a Caramel Mocha Latte. The picture of the Caramel Mocha Latte on the drive up menu looked and sounded great? Not !!! It was just a warm cup of not so good coffee water !! No chocolate no caramel no whip creme and hardly any coffee, it was at best a very week cup of watery coffee! Sorry to say Krispy Creme has gone downhill lately!,,

You have a women servicing the drive thru right now who is extremely RUDE! Like hood rat rude!

Firstly, she sighs down the intercom as we select our donuts. When I said that is rude she just made a even ruder noise.

At the payout screen she was acting annoyed again when I asked her to scan my rewards! Telling me to give my phone number! Firstly, perhaps I don’t wish to disclose my personal information!

Then when she finally pulled me up she says is it Tasha? My partner in the driving seat told her yes 4x and she ignored him giving me the death stare wanting me to answer her. I finally looked at her and said he told you yes 4x. She snapped again and said WELL OK!!!

She is very rude and I will be going to your corporate office! I don’t care if you are hood, poor, rich, famous, or what your status is!!

Customer service is customer service!! Did you not train this girl?!

It's Krispy Kreme! Love the saint paddy's green doughnuts.

I got to the store right when the manager was unlocking the door to open for business. She greeted me with a huge smile and welcome. Walking past the line, I could see there was a little problem with the production. A lady was working on the line with some tools, and she quickly had the production of HOT donuts flowing. The service was world class!!the store was very clean, the staff was very nice. I would recommend this restaurant to anyone who is visiting Carolina Beach or Kure Beach.

Recipe is great but waited in a imaginary line with no one in front or behind waiting. Why have the light on if you have nothing to choose from

I did not enjoy my time here. The employees were sweet and awesome but I ordered a vanilla iced coffee and it was the worse coffee ive ever had! I was really surprised.... It was a cup of ice with hot regular coffee poured over it and a shot of vanilla cream... The ice melted making it watery and taste odd. Not really their specialty just expected something different I guess. Donut was good maybe a bit stale. It was later in the day, so that could've been the issue. But the people were polite and awesome and helpful!

Don't waste your time if you're after a specialty doughnut. Nine visits on three different promotions and they never have them. The drive through is horribly slow so it's always 10 minutes waiting in line to hear "We don't have them now I'll have them later" but later never comes.

Not just that but the staff is super hit or miss. One out of four visits I'll get someone super awesome, but the other three times I regret even having showed up.

This is legitimately the worst Krispy Kreme I've ever been to. I've given it multiple chances, and each time, the service has been poor, the wait long, and the donuts stale. I normally like Krispy Kreme but I will never return to this location.

What can I say, it's Krispy Kreme. Never had a bad donut!