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Amenities

  • Wheelchair accessible seating
  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot
  • Wheelchair-accessible washroom
  • Takeout
  • Dine-in

Grounded. Coffee Shop & Food Factory Reviews - 100

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jaime Baugher

I was staying in town for the past few days and had been wanting to try this place, it looked so cute! I finally got the chance to come in today and just wow! I’m so impressed! I got a dirty chai tea late which is amazing and a bacon, spinach melt and it’s so yummy! The atmosphere it amazing and I’m so glad I came in! Also the owner is the sweetest!

Alana Wood

Hands down favorite restaurant in Cherokee. Once we discovered it we ate here multiple times. We had the New Yorker sandwich, Gambler, Avacado Toast, Banana Waffles, Bacon/Egg/Cheese/Spinach sandwich and tried both the Lavendar and Mountain Top coffee. Excellent food and very nice atmosphere.

Jennifer Turner

Best coffee I've ever had! The food I tried was excellent as well! We were on vacation last year in October and discovered this place. I hope it stays around for a long time. We come up to Cherokee at least once a year.

AJ Fernandez

Ordered 2 coffees, 2 croissants and a pasta side. Coffees came out quickly and we waited for our food....

Then waited some more.
And some more.
It was a busy Sunday morning so I was okay with this and glad they were busy as many businesses are hurting due to Covid-19, until I saw my croissants go in a warmer after I’ve been sitting there for 45 minutes. Absolutely unacceptable for that amount of wait time to serve reheated food, I could of gone across the street to Burger King and gotten the same thing in just a few minutes if I wanted reheated food!

Shame on you. Will not return.

Rebecca Haack

My husband and I visit the area frequently from Charlotte and have driven by a few times but always at times they were closed. Finally made it in today and we were not disappointed.Delicious coffee! Went above and beyond for a special and bizarre request for my husband. Very friendly, all around nice atmosphere. Will definitely be making it a point to stop here again!

Elizabeth J

After visiting several time(thinking they may be off) still bad. We refer to this place as the “costco cafe” because all of the food comes from a big box store and is reheated or repackaged here. Gross microwaved food that we have waited 40 mins for. Stay away

Ashley Brown

Probably the worse restaurant experience.
The sandwich was good but not $15 good. I don't reccomend familys to eat here but rather single or folks with no kids. Way to OVER PRICED for the food, NO HIGH CHAIRS OR BOOSTER SEATS which sucks because you have to hold your baby the whole time (hard to do when trying to eat), food took about 40 mins to come out. NO CHANGING STATION so then I had to change my 6 baby on the floor with changing pad. The sink soap was so watered down that it didn't lather. GRIM AND PEE EVERYWHERE IN THE BATHROOM. I swear that toilet, walls and door etc. Have not been cleaned in years. Paint also seems to never have been finished, just halfway done. I knew the resturant was going to be gross or a bad experience but just looking at the needle outside on the disgusting patio furniture and green carpet outside (not attractive. The front counter did look cool though and staff were nice. Owners should take this as helpful criticism. We are all about supporting local businesses but we (the customers) should also be shown responsible business skills and respect when we choose to dine at your restaurant.

Caitlin D

My coffee was amazing!!! I purchased the feeling salty and my mother got the barefoot, both delicious!!
I loved the quality of the cups!!! Can't wait to come back and try the Italian sandwhich!

Drew Shepard

Great cup of coffee for a fair price!

Phillip Stacy

Looks really cool but bad customer service. Waited in line to get a small coffee for 10 minutes and when they finally came to help the entire line was asked to leave because they had a catering order. Even after I explained that all I wanted was a small coffee he said no and asked me to leave. At least help the people waiting in line, then close the doors and work on your catering order. Pretty sad a coffee shop refused to sell me a cup of coffee...

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