Search

Amenities

  • Wheelchair accessible seating
  • Wheelchair-accessible entrance
  • Wheelchair-accessible parking lot
  • Wheelchair-accessible washroom
  • Takeout
  • Dine-in

Grounded. Coffee Shop & Food Factory Reviews - 100

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kelli Camel

~The best food, wine & beer in the Cherokee, NC. area …quite possibly the best food & drink anywhere. It was worth every penny paid. It's been A LONG time since I've ate at a new restaurant that was actually good, much less so good it blew me away! My husband & I have been craving their Italian & Cuban sandwiches, pasta & cucumber salads and Cherokee Blonde beer since we left there this past Sunday the 12th. The staff was AWESOME as well :)!

nikki

We had the spinach melt... It was delicious. The lady working here was super nice.

Updated.... The food is still good but the service is lacking. The avocado toast is delicious! The chicken salad croissant is good too but sizing is inconsistent. The first time it was a nice fluffy croissant, the second time it was a tiny mushed thing. If you go and it's a guy at the counter make sure he takes your order correctly. Both times I've had to repeat my order due to him entering something different and both times my latte showed up wrong.

Jess

I got an iced 16oz blackberry pie latte n it tasted like there was barely any espresso in it.. everything was a little over priced too especially the lattes.. almost 7 dollars for some syrupy milk 🙄 dont waste your time here, just go to Qualla Java- its like a minute down the road n they have way better options for cheaper and their drinks are amazing! Their syrups and espresso have such a good flavor!

Heather Heffley

Clean and friendly. Excellent food! I took the family here for lunch and had the quessadillas and we ordered coffees. The teens were happy and full. Cool decor and good music playing. They make the food on demand so it is fresh. Worth the wait! Best meal we've had this week!

Vincent LaRocca

Had an OK experience

The food was pretty good. Had a breakfast croissant and ordered without sausage, but they put sausage on it anyway.
We also ordered some salads that were pretty tasty, but both bowls had major chips (some that were pretty sharp) they also use plasticware instead of sustainable silverware.
The food took quite a while to come out.

The employees do not wear masks even with the mandate and the ongoing pandemic.

All of their diet cokes were expired and the place was not super clean.

All things considered, had an OK experience.

SUPPAUL

Paid $7 for an iced mocha that tasted like McDonalds. Employees didn’t know the wifi password. And they closed @4:30 even though time online indicated 9pm. Had I known, would not have come.

Nick Harris

Coffee was good, baristas were friendly and the place looked really nice.

Natalya Makarov

Tasty sandwiches a coffee. If you are in a hurry, don't order sandwiches, takes a bit for them to make 'em. But the wait is worth it.

Richard Tabbott

Wow. 40 minutes for a sandwich. Don't come if it's busy, they can't handle any volume of customers over one party. Coffee was decent. I'd tell you how the sandwich was but we were out of time and took it to go when it was finally ready. We'll try it later.

Also, notice nearly ALL 5 star reviews are from local guides.

Tina A

Very cute decor. I have to be honest when we walked in and saw the prices we almost walked out however we ordered two drinks and 2 bacon egg cheese croissants. We waited about 20+ mins and there were only 3 people in front of us which only ordered coffee (which is a long wait in my opinion and is why I only gave 4 stars). The lattes were good and the egg and bacon were pre made frozen/microwavable but the croissants were delicious! The gentleman that made the food was very nice and so was the little blonde headed girl that was helping him.
($34 for 2 lattes and 2 bacon egg cheese croissants)

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload