TOPS Friendly Markets

I’m in the area on Thursday mornings at 6 AM and enjoy finding the specials and deals they have there. I’m always on the lookout for the yellow stickers and there always seems to be an abundance of them if you shop early at this location. I often do self check out, but everyone’s always been very friendly there. I always seem to be finding plenty of things for my pantry.

I have been a loyal customer for over 15 years. However, today was my last day at Tops. The store is convenient, clean, well organized and well stocked, but their check-out personnel are just impossible. They are slow, chatty, unable to memorize stock and don't seem to have been trained in proper bagging or customer relations. Today when I corrected a bagger for putting meat products in with fresh vegetables he rudely told me that he didn't like to be corrected. This decision has been a long time coming. I understand that they have had trouble staffing and have therefore had to retain checkers/baggers who were not up to the job. Up until today, I have been patient. I have attempted to use self-checkout but that system is no less exasperating.

Super expensive
Not exaggerating, Tops is almost more expensive than Wegmans ( some items )
Bad service
The bathroom was so dirty more than you could imagine
All the insanely prices, and you'd think they could at least take care of their bathrooms ( more paper towels, soap, or update the while 1970s looking bathroom!!)

It's convenient, nothing else. Poor produce.
You HAVE to check the dates on anything you buy that might go bad.
Their milk is terrible, goes bad way before expiration.
The Deli Traditions cold cuts are good but it's hit or miss getting cut as you ask. Don't understand why "Very Thin, almost Shaved" = normal thickness?!?

It's bigger than the one in DeWitt and Manlius, so there's more stuff. I just wish they had a better fruit selection. They also scattered their gluten free options all over the store so I don't know where anything is anymore. It doesn't really make sense to do do this, we can't have 90% of the items at the store, it would just be easier to keep everything in one area.

Nice store but the last three times I went there, there was only ONE cashier, the lines were ridiculously long even for the self check out. I won't go back.

We like going to the tops in Fayetteville and Manlius . Helpful people willing to take care of you in the meat and bakery department. Tops in chittenango where I live is terrible and the total opposite. Wish we had other options to shop in chittenango.

One of the cleanest supermarkets I've been in...one of my 2 favorite Tops to shop in...the other is in Airport Plaza in N. Syracuse

Shelves were kinda empty and very little prepared foods available... Apparently short staffed from the appearance.

Joe the manager in Manlius is not only unprofessional but also poor decsion maker. He needs a refreshment on how to treat customers. It's not what you say but how you say it. He puts toiletpaper cakes in the empty toilet paper isles. Probably a bad choice at time when so many are In Need elders etc. Not to mention would probably sell more in the bake good area or front door instead he got defensive about his bad idea.. his comment back to me that it was his decision and thought it was funny and that's my opinion he says to me. Tops give this guy some customer service training. No issues with any other employee but this manager is rude and shouldn't be working with the public...