Aroma Joe’s

Staff is quite deppressed and lack enthusiasm but with $10 an hour I would be too. There is a few nice ones every now and then and the manager is quite welcoming.

Been ordering Aroma Joe's since I was a kid and this is THE WORST one around. I've been ordering my 32oz Aroma Mochas for the past few years and never had an issue until this location. Just today, I repeated to them 3+ times the following; "Aroma Mocha" and "The one with the chocolate milk and espresso" and they still handed me a latte that wasn't what I ordered. I asked her nicely for a refund cause I was tired of coming to this store and not getting my money's worth EVERY TIME I visit. She gave me my refund (after sitting at the window for 5+ mins, hope my information is safe) then tried telling me that I need to "Be more clear on what I want". Excuse me? 3x I said both things I mentioned above and I told her that and she said "Oh, well..." And after that I disengaged from the conversation because I'm not going to argue with someone when EVERYONE IN THE DRIVE-THRU HAS ALREADY BEEN WAITING 20+ MINUTES. I'm not lying at all when I say I literally just spent 30mins in the DRIVE-THRU for a pretty simple order (Two drinks, two sandwiches) and for 15mins of that 30, I was waiting to place my order. There's also a select amount of girls who are just right out rude and unwelcoming when I come here. Someone needs to be an actual manager here because this isn't the first or second time I've had similar experiences here. I'm not a "Karen", I'm one of the most empathetic people you will meet. I understand things happen behind the scenes that Customers don't know anything about, I've been there. Today and my coffee order yesterday was just ridiculous and not what I asked for. Yesterday, when I got my coffee, I traveled ALLLLLLL the way to the Kittery/Eliot border to go the that Aroma Joe's and asked them to fix it and they did it so beautifully.

Kittery Aroma Joe's will always be worth going out of my way for. They are the best, unlike these guys.

Manager didn’t put the lid on my coffee, it spilled inside my Mercedes. She apologized then blamed me for my car having small windows.

Get a new manager

One of my favorite coffee shops. Their coffee and chai is far superior Starbucks or D&D. The staff is friendly and exceptionally good at their jobs. The walk-up is an excellent addition. I would go here twice a day if I could.

They have the nicest people. Use to be all about dunks but no more. The coffee is better and the staff are all amazing.

Staff is kind and courteous. Coffee is exceptional. They offer an array of sugar free syrups.

Great place to get coffee and drinks called rushes college kids love them

I love it here! The girls are always really sweet, and after only going two times they already remember my order! You guys are amazing!

Love this place. Used to come alot but switched jobs.. but today my husband got his free coffee for veterans day.. he was so happy.. yall are so polite.. thanks for the great coffee

Just went to this location to buy one item about 30 minutes ago and the girl working at the window, dark hair, was super rude and had a horrible attitude.