Cups | An Espresso Café

Absolutely the BEST coffee in the area. Jeanie is the drivethru is an absolute delight. Her amazing attitude starts my day off right every time. She deserves a raise!

Always great service and great coffee. Locally owned and you can tell they run their business well. My go to spot for a cup of Java.

The drinks AND staff are just so wonderful! Sometimes I just find an excuse to get a yummy drink so that I can get a pick-me-up from the worlds friendliest people! They are always so cheery, kind, and uplifting. Their coffee beans and teas are so fresh and flavorful. So many dairy-free, sugar-free options as well!

After several visits, the experience ranges from great to poor, so three stars. On the positive side, the quality of the coffee is excellent and the staff during the week are very friendly. On several Sunday mornings, the service was extremely slow. Some of the staff seemed stressed and apathetic. The drive-through was getting priority (it was backed up and went into the adjacent street) as the line built up inside. I'll be skipping weekends until management resolves this issue and keeping my visits limited to weekdays.

It's a small coffee shop offering delicious coffee and baked goods run by a courteous staff. The message hanging over the cashier's head asking customers not to berate or harass the poor cashiers over the face mask policy did generate my sympathy for them. The policy was mandated by the owner of the establishment and not the employees, so if you're one of the entitled, bitter little souls that like to strut into establishments and scream about the right to expose your face (which is probably awful to have to look at and would most likely benefit everyone else by covering it up to begin with), there's a nearby gas station where you can go in maskless and purchase a coffee that's as cold as your soul.

The staff was so helpful with helping me pick a drink they thought I would like. I’ll definitely be back next time in the area.

Their espresso is more smooth/less acidic than Starbucks.

Highly recommend this coffee shop.

I am a regular at Cupps. I love the staff and my coffee is always great.

This is, by far, the best coffee shop in the Jackson metro in my opinion. ☕️

The lady that took my order was very joyful. All I knew this morning is that I wanted a loose leaf 🍃 tea. That says girl you got this!!!! Y'all they did exactly that. I love 💘 💗 ♥ it don't ask me what it is I just took the picture for I can show them

Every single time I come to this cups the service is absolutely phenomenal. Everyone seems so happy and honest, the drinks are made incredibly quick, and the staff are quite sociable. This cups captures the feel of a local business where you are made to feel welcomed and given quality service on top.