Biggby Coffee Drive-thru

This Westland Biggby is by far an amazing store and Team! They have Always made what we want exactly how we want it and it tastes great! We highly recommend this Biggby store. 😊

The drink the cashier suggested to me it was pretty good but it wasn't hot enough I guess that was due to the whipped cream she put in there but yes I will be back thanks

Great customer service and yummy drinks!! The BEST PUP CUPS BY FAR!!!

Wonderful service and coffee!! The staff is always cheery and kind, service is quick and I have never had issues with mistakes. The coffee is delicious and they always have coupons with great deals at this location! The pastries and bagels are great and mods are always respected.

They have oat milk!!!!!

Biggby is my go to coffee place for holiday specialty coffee. There's always coupons in the mail for BOGO. My favorite is the peppermint latte 😋

Used to be my favorite biggby. Now its just completely lacking in service, speed and accuracy. Something is wrong every time i get my order and i can't bring myself to wait over 5 minutes for someone to even speak to me at the drive thru speaker and nearly 30 minutes total (the line wasn't even long). Not worth the money anymore. Even with endless coupons. Im not one to complain, EVER. I've never written a review in my life. But this owner needs to fix these problems before he loses numbers of loyal customers to other coffee places. I know I'll be finding a new spot.

I really enjoy their coffee and I work very close by and they have great employees would definitely recommend

I have been going here for a few years now three times a week. The girls use to be professional always with a smile on their face. On 7/30/22 it was about 5 or 6PM I had a coupon one that you use over and over until the expires date instead of just telling me it's not for your location you were going to just let me think you used the card. Then you didn't read the part about reusable until 8/30/22 just don't return it to me. I asked for it back with my change and drink here comes another rude person trying to give me someone else's order really. I said no that's not mine well what did you have is what I got out of this rude person I told her my drink and I need my card and change back as well. That coupon is not for this store! so you just going to keep my card thinking you're the only Biggby a person Shopp's at. To the owner your employees are a reflection on your business. Better training dealing with the public. What should have been said as soon as you saw the coupon was not for your location, I'm sorry but this is not for this location and handed back with her change then make sure you get the right drink to the right car and say thank you! will not be buying coffee from this location any time soon.

I patronize this coffee shop multiple times a week. Today I received a HORRIBLE latte that was packed with extra sweetener or sugar. I order my latte the same way everytime I go. Not sure why extra sugar was added today. Tried to call for a replacement next time but nobody will pick up the phone.

I have been coming to this store for years! The employees have always been so kind and helpful and Mo and April are the best 🤩