Biggby Coffee Drive-thru

Girl at the window rolls her eyes everytime you ask her a question on top of them not listening to order and making it wrong. Must be new staff because I have been going here since they opened and always had great service and drinks until today and it was the worst gonna be a long time before I go back.

Took us like 10 minutes to get our drinks and we were the only person in line, but the drink were good, and made well.

Went thru drive thru and order a pepperoni stick mocha it was water down. Got boggy brew with Carmel and vanilla 2 creams was very sweet. Gave my Biggby card and never got it back. The lady in drive thru was very rude.

I love coming here. It's the only place that always makes my drink right and the staff is always so nice and friendly!

I’ve been coming to this Biggby for a few years, as it’s near my home. No matter the time of day, the staff is quick, efficient and courteous. They are always offering special deals specific to this location and for the MOST part, my drink is made perfectly (and if you call to say it was wrong, they will remake your drink for you)! I actually prefer this location over any others. Definitely recommend them if you’re looking for a great experience

Great with our community in westland. They always make you feel like a close friend when your in store an drive thru!! Great customer service

This is one of my FAVORITE Bigby locations in the area. I love their cozy fireplace.

The major downside to this Bigby is that on the weekends they are Drive-thru only. Unfortunately, this detail is not clear when looking them up on Google maps.

Use to be my favorite biggby location but lately every time I get a drink it just taste like burnt coffee and when I asked for sweet foam on my last order it was frozen and freezer burnt

Super friendly staff, great vibe, the owner himself came out of the back so our order could be completed faster (mind you, we were there only customers in line). He recommended the caramel latte, good stuff.

My drink was not overly sweet, just how I like it, so if you need tooth rot asap you might want to ask for extra syrup. Also had a turkey bagel, I would give it 4 stars. Seating is comfortable, nicely broken up for privacy when wanted, there's a fireplace for cold days, and only thing I would add is a newspaper stand, but I can bring reading with me. Overall, a great choice for drive through or sit-in, but remember that this is fast food coffee not hipster coffee.

I love Bigby Coffee however this location has disappointed me both of the times I came here I always order an everything bagel extra toasted extra cream cheese and coffee both times I was given a bagel with the least amount of cream cheese possible if I pay extra for something I expect to receive what I have paid for still Love Bigby just not this location