Biggby Coffee

My first experience at a Bigger Coffee. Went there to pick up a drink for a friend and I ended getting a drink myself. I was very surprised by how small it is. One person behind the counter and Phoebe did a great job. Will come back more for specialized coffee. Price wise its comparable to Starbucks.

I have stopped into this location several times and always seem to have an issue. They have told me on more than one occasion that the owner will not honor Biggby coupons. (What??!!) Once time, I ran in for a cup of coffee and stopped in the bathroom before I ordered my coffee. The owner hung outside the bathroom door (creepy..) until I came out. Turns out that he wanted to make sure that I actually placed an order if I was going to use the bathroom. Customer service seems to be a little rough around the edges. But the kids that work there are friendly and do their best working with this guy. Their smile and shoulder shrug says it all.

This Biggby's was a bit different from the one I'm used to going to. The service was alright and the atmosphere was alright. I didn't have a terrible experience while I was here. I was here to meet with someone and it was a very sunny day. This store location doesn't have any blinds, so if your stuck in the sun it was suck. This store is alright not good but definitely not bad.

A woman-owned, Troy Chamber of Commerce member. They are involved in our community and serve amazing coffee! ☕️❤️

Really clean and welcoming store, prompt and friendly service from the staff, and great quality (iced) coffee and bagel sandwich. They even accommodated my last-minute change to my order. Will be back!

It would could have been a lot better. There was a bit of a wait. I usually wouldn't mind a wait, but I ordered a Raspberry Zinger for my free birthday drink and I don't know what I got. Whatever I got tasted like peach or pineapple, Nothing like Raspberry. So again, I could've been fine waiting, but I wish I could have gotten the drink I wanted. Unfortunately, that left me with having to give a one star. :(

I thought customer service explaining what call something. I didn't know they sold bagel egg cheese sausage breakfast. I ask bacon they seem offended. The sausage I try it nasty. I don't think it had meat. I think this location is rude. I been to ones that were nice. I think I am going another place my next coffee place.

I don't know why these reviewers are so picky and mean spirited. The drinks are great and the staff is always cool.

Pre Covid-19 review :Good atmosphere, great experience to get a cup of coffee and smoothies and sit in the dining area to enjoy the food. The people are very friendly and always smiling at customers.

I got mailed a coupon for a 99 cent 16 oz Butterbear latte, so naturally I had to check this place out. Turns out the regular price of that thing is over $4. It was a very good iced latte. Not worth full price, but it was a heck of a treat for a buck. Service was slow, but very friendly.

EDIT: (From 4 stars down to 2 stars) I guess this place no longer accepts Biggby coupons. They are not a "participating location".