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Review of Biggby Coffee

Biggby Coffee is a cheery regional coffeehouse chain located at 1535 S Division St, Traverse City, MI 49684. This coffee shop and cafe is known for serving specialty drinks, smoothies, and baked goods. Whether you're in the mood for a classic cup of coffee or a unique and flavorful concoction, Biggby Coffee has something to satisfy every taste.

The friendly and welcoming atmosphere at Biggby Coffee is one of its standout features. The staff is known for providing excellent service with a smile, making every visit a pleasant experience. Customers have praised the staff for their friendliness and kindness, creating a warm and inviting environment.

Biggby Coffee offers a wide range of specialty drinks, including their popular Iced Caramel Marvel. While the majority of customers have enjoyed their beverages, there have been a few negative experiences reported. Some customers have mentioned receiving incorrect orders or experiencing long wait times. However, these instances appear to be isolated incidents and not reflective of the overall quality of the establishment.

The coffeehouse chain is open from 6:00 AM to 8:00 PM from Monday to Saturday, and from 7:00 AM to 7:00 PM on Sundays. This convenient schedule allows customers to enjoy their favorite drinks and treats throughout the week.

If you're looking for a local coffee shop with a wide variety of specialty drinks and a friendly atmosphere, Biggby Coffee is worth a visit. Whether you're a coffee connoisseur or simply looking for a cozy place to relax, this cafe has something for everyone.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in

Biggby Coffee Reviews - 100

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kate Weatherwax

Service, speed, coffee… great!

Charging $1 for a cup of ice water when I’m already spending $6 on a small cup of coffee????

Nope!

Laurie Bailey

This place always has wonderful people working and great drinks. I like that the coffee is not too acidic. The only thing that would make this place better is if you were allowed to give tips to the baristas with your credit card.

Jessyca A

Delicious!!! This was my first time here after passing so many of these on my trip. I finally had to stop. I got a large butter bear - butterscotch and caramel. Yummm. I can never find butterscotch drinks. It could have been butterscotchier, but can't everything? It was pretty pricey too - 12 dollars for 2 drinks, but you can't put a price on love. :)

ScooterGeek

I go to lots of Biggbys, and this one checks all the boxes: friendly staff, open space, variety of seating (tables, counter stools, comfy chairs), gorgeous fireplace. The flatscreen was also large and ON.
Standard quality coffee for the chain.

Cris Nation

Don't door dash from here. They don't start your order until you're there and even then you are LAST priority to them.

Ralph Barnard

Damn,haven't had any complaints about any BIGGY I've gone to yet,other than the one in manistee ain't open yet,hehe!!

Josephine Finley

The baristas are literally the backbone of this establishment. They are always so kind and funny, I love coming in here. Recently they’ve said the owner is now charging $1 for water. LOL?! It’s August, I’m 8 months pregnant and this is a coffee shop. I get the cost of products, so maybe charge the $0.30 it cost you for the plastic cup. The baristas seem to DISAGREE with the owner on this one. I hope the owner goes backpacking in the desert and forgets to bring water.

Itsbiggs (Itsbiggs)

Sat and waited for 30 minutes for coffee and Bagels to have someone else take my bagels and they didn't have any more so I guess screw me. Do not recommend this location.

Mary Altman

I've been in here several times and the employees are just not friendly. There's maybe one of them that's great, then rest make me feel unwelcomed and that my order is an inconveniences to them. I'm going to start going out of my way to avoid this location. Hopefully management can turn this place around, it use to be great!

Update:
I went back to try it out again and the baristas are just as rude and unfriendly. One of them rolled their eyes when I asked about my bragel and I was already waiting for some time. Location in chums is a lot nicer!

Zach Dennison

Biggby Coffee has been my usual place to get coffee, I like to get a nice Carmel Marvel, the first drink I got there, and I'm pretty sure the only one I've purchased. No whip cream though. But, that is my opinion.

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Biggby Coffee Hours

  • Monday 6 AM to 8 PM
  • Tuesday 6 AM to 8 PM
  • Wednesday 6 AM to 8 PM
  • Thursday 6 AM to 8 PM
  • Friday 6 AM to 8 PM
  • Saturday 6 AM to 8 PM
  • Sunday 7 AM to 7 PM

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