Biggby Coffee

Great job from the Sunday crew. Loved the fast friendly service. The best part was the upbeat energy from the (nothing but big smiles) ladies at the service counter. Keep up the good work ladies.

And HEY management! GIVE THESE LADIES A 10% RAISE. THEY DESERVE IT😃😀

Espresso machine is always broken. If it's not that that's broken it's something else...like there card readers. Or their lobby is shut. The line always moves extremely slow even if there's only 2 cars. Sucks this is the only drive through coffee in Cedar.

The people who work here are rude have terrible attitudes slow and don’t even get my order right 80% of the time I asked for light cream and they basically poured half the container of creamer into my cup plus it took over 30 minutes to get through this line! I’m over it. It would be faster to go to a smaller local coffee shop.

Coffee taste fine but disappointed with the sizing. Ordered a 20oz tea and a 24oz coffee. The tea was given in a 24oz and no receipt given to show if I was overcharged because it’s not what I ordered. This is the second time the sizing mistake has happened at this location for me in the past month. The tea is filled to the top, but the coffee is about three inches below the rim before our first sips. I respect the baristas and can take the cost difference from the sizing mistake as a wash, but still it is definitely disappointing as a customer. The coffee I wanted to be 24oz definitely isn’t, and I’m pretty sure I was charged full price for it.

This location is always under staffed which means slow service and the girls have to work twice as hard making the quality of the drinks very low. My husband and I both got frozen coffees and it is horribly watered down. Not impressed!!

Every time I stop here the employees are always so sweet. But the coffee seems to be a hit or miss depending on who is making it.

She and I forgot to confirm my order and gave me hot coffee when I wanted iced :(
Food was good, so hungry I finished my bragel before I got my drink

I am not one to leave bad reviews, but I feel the need to speak up. Sunday I arrived in the Biggby drive thru at 9:40. I had about 5 cars in front of me so I was okay with a bit of a wait. I did not leave the drive thru until 10:17. Almost 40 minutes! I was now running late for my event. Mind you, I should have just drove away as many others did. I didn’t receive an apology for the wait. My coffee was mediocre at best. I have been a barista in my younger years. There is zero reason for this process to be so long. Very disappointing customer service.

Multiple times. But this time I waited 15 minutes to get my coffee that they messed up. And made all decaf. Told them it was half decaf she literally went around the corner and can’t back with same coffee and played it off as regular :/. It wasn’t because it was burnt. Happens every time!!

Fast, friendly clean and relaxing environment wonderful drinks 🍓🧋🍓