BIGGBY COFFEE

Here is a chain of places that I have gone to for several years now and have enjoyed very much but have never given them the credit they were due until now...Why doesn't anyone ever talk about these places like they do about Starbuck,s...? They have great things and a great atmosphere to sit in while enjoying their many great items.I personally enjoy all of the iced items very much.The bagel sandwiches are very good too And one of my very favorite hot coffees is the Black and Tan blend.

Definitely won't be back, the staff working was extremely rude. I ordered a drink, and the girl taking my order messed it up somehow. So when the other lady went to go make it she made it wrong. It was a simple mix up, of the lady making my drink iced instead of frozen. I let her know before she was known making it the lady was rude and tried to tell me I was the one who got it wrong even though I told the lady it was supposed to be frozen. It could have been a simple fix as there was no price difference because I paid for the correct drink. But instead, she proceeded to make a huge fuss about it making smart and rude remarks to me. Then after she handed me my drink, she proceeded to continue talking about me while I was sitting in the shop! I then witnessed make rude remarks to other customers, giving them a hard time as well. I love Biggby, but this entire experience was rude and very unprofessional and I will NOT be back.

The girls there are always friendly and sometimes they'll even give u a fee shotglass. Haha

changing my 1 star review to a 5 star. I keep getting good employees like the girls charity and arianna (7-10-20) at 8am and they go above and beyond to serve me and have the best attitude despite working very early. I think that’s great and love coming to this Bigby location. Thanks rabia you’re employees are doing great and the coffee is too.

The folks that work at this Biggby absolutely kill it every time I'm in there. Not a better spot for coffee!

Quick Note: I typically go to Biggby for hot, fresh regular coffee. This review does not reflect the quality of their Lattes etc.

The Bad: The trend at this location is that the coffee station is in disarray (dirty & disheveled) and several of the pots are empty, limiting what selection is readily available. Today for example their Black n Tan brew was nearly empty and the coffee was tepid to the touch. It seems like a pretty simple thing to have an employee or a timer keep checking on coffee to ensure it is hot and fresh for a paying customer, (we did that when I worked at Tim Hortons as a teen) but I do not have all the facts. Perhaps I have the wrong expectation about getting fresh coffee from a coffee shop, but my chain of consistent disappointments has convinced me to head to the nearby Starbucks for all of my future patronage.

The Good: The people at this location have always been kind and welcoming. The Owner offered to steam my coffee today when she found out that it was barely warm, which was a kind thing for her to do.

TL:DR. This place seems to do fine on making specialty drinks and has nice staff but skip it if you want to get regular hot fresh coffee.

Always a positive experience. Drive thru people are very friendly, and even if there is a 4-6 car wait, the line moves quickly. It is the only coffee shop around, so it can be busy during peak hours.

I only utilize the drive-thru at this location, but each time I do, I receive friendly service and amazing lattes! The morning staff here must be amazing because I've had better White Lightnings, Chai Lattes, and Vanilla Nut Lattes from here than any other location I've tried. Keep it up, team! I'll be back next week!

Hit or miss with coffee orders. One time good next time terrible. And I like Biggby alot better than Starbucks

Good coffee and friendly employees. Their $3 Wednesdays are great too. Clean store with plenty of seating inside for people working but themselves, there are a couple of spots for 4 person groups.