Cafe Cream

We were visiting from out of town and absolutely loved Cafe Cream. We had smoothies both days we were in town. Their sandwich wraps were excellent! They were so fresh. And ice cream was awesome. We even got to meet their mascot doggy, Bruce. Wish we had a place like this in Northern Kentucky. The employees were also nice and fast and efficient with our food.

[Updated review stars to account for reply from owner indicating new staffer's first day - I've been there myself and get it.]

While the ice cream was good, the service was unbelievably poor. Perhaps half the tables were full inside and most people were waiting significant lengths of time, despite there being 6 staffers in the back. I personally waited 25 minutes for three scoops of ice cream, and several times folks who came after me received their scoops and left. When it came it was in cups instead of cones as I had ordered. I would not recommend coming here if you have anywhere to be within 2 hours. One girl complained while I was waiting that she'd been waiting an hour for a salad - and the guy working the counter said he didn't know what happened.

Fantastic ice cream cafe. The service was prompt and friendly, and the ice cream treats were fantastic!
We will be visiting again.
My son enjoyed his vanilla milkshake.

They used to serve Hershey Peanut Butter Cookie dough ice cream. ITS GONE! I didn't care for anything else.

Didn’t get to
Taste the food or ice cream , too many stairs for a physically challenged person ! Was unable to even figure out how to get in from the upper level of the parking lot ! We left and went somewhere else for ice cream !

Amazing Place To Get Ice cream And Everything In Between. Plus The Girls Here Are So Beautiful And Nice. Check It Out.

best place. best service, best milkshakes, ice cream etc.

I have been here twice before and it was great but it was a different outcome this time. I ordered a waffle bowl with two scoops and hot fudge with chocolate chips and they put it in a waffle cone instead and said that they were out of waffle bowls. They put the cone in a tiny cup and said that was the biggest cup they had. We also ordered a butterscotch milkshake with extra butterscotch and it was butter pecan ice cream instead.

Such a cute place and the ice cream is amazing! Super friendly service as well. Definitely recommend!

Food, ice cream and shakes are great. Needs improvement on customer service and speed getting orders done inside. Drive thru seems to flow before the inside customers