Scooter's Coffee

the staff is always extremely nice and go out of their way to create a positive experience. the wait is short and they even open my burrito bag a bit so by the time i get to work it’s ready to eat

I am very lucky that I live within 2 miles of three Scooter's locations - 10155 Hickman Rd, 7500 Hickman Rd, and a new location at 4566 University Ave. I normally go to the location at 10155 Hickman because it's on the way to where I am traveling. Not anymore. I will pass this location as often as possible to go to the store on University Ave. Today I went to get my large peach vertigo smoothie. The person taking my order (red ponytail, colorful glasses, smart watch with rainbow band) got it wrong. I didn't get the extra red bull that comes with the order (the person that made it had a black ponytail) , and they didn't offer my two dogs a pup cup. This is the third time in a row that I've been to this location and there was either something wrong with my order or my dogs weren't offered a pup cup. I never have this problem at the University Ave location - everyone is friendly and nice and they always offer a pup cup. I am sure that nothing will come from this but I will not frequent this location if there is any other option.

Priced at a premium, but still cheaper than Starbucks. The value quality of the food is extremely low.

It's okay at best, with a hefty price tag.

My family and I frequent scooters regularly, we love the drinks there. The last few times we’ve gone to this location we’ve had a few issues. One of the issues being we were charged for an item we did not order/nor did we receive. When we noticed the charge, we went back to Scooters to request a refund for the item. We were advised they could not help and we would have to call corporate. This was extremely frustrating and really left us with a bad experience. I called at the start of the new week as corporate was closed on the weekend. I spoke with Denise Morgan with Loving Cup LLC, corporate for Scooters. She worked so hard to resolve the issue and went above and beyond to help us. The customer service I received from her was phenomenal. As someone who has been in customer service for 11 years, I was truly blown away by all her efforts. We are thankful to her, and it really shows how Scooters is really a top coffee shop to go to compared to their competitors. We love Scooters! ❤️

Alexa was so sweet and made great conversation with me while I waited for my order! Coffee is fantastic as always. I have such good experiences at this location, by far my favorite! :)

Quick, friendly and tasty!
My mom has been talking this place up for a long time and I understand why. I got 3 fancy drinks, all 3 made with non dairy milk, it came to about 18 bucks... kind of pricey for what it is, but probably half the price of Starbucks. Also, they were roughly one thousand times better than Starbucks.
Employees were pleasant and upbeat!

I didn’t enjoy coming here. I paid extra to have oat milk in my coffee and got regular milk.. I have an allergy and cannot have regular milk. By the time I realized, I was already almost to work. Service was also just ok, nothing special. I usually go to the scooters on mills civic parkway, which is a fantastic location and I love the people there. Will not be coming to this one again

I love this scooters. Generally they are on their game. I ordered an extra shot and my blended drink wasn't dark enough to have an extra shot in it. Was 5 minutes until closing. Wonder if that had anything to do with it!?!

I ordered the breakfast turkey sausage burrito. It was cold out and the warm breakfast was delicious. Wow. So good.
I will definitely go again. Thank you scooters

Great stop for coffee anytime of day. Coffee is always fresh and full flavored. Always get a bright friendly voice when I pull up to order!