Charlotte's Coffee House

Very inviting quaint place. Lots of little rooms to sit and enjoy your coffee/breakfast. Breakfast was excellent! Had the Charlotte special panini excellent!
Very charming and highly recommend!

Had to wipe down our own seats from the rain the night before. Employees should have done that before they opened. As a customer, I should not have been handed a towel to wipe my own seat. Then, the wrong order came out. My husband ordered a veggie panini, not a burrito. I could not get the attention of someone to change the order and we needed to eat and get on the road so we sucked it up. Food did not taste great and both my husband and I had stomach issues after we ate the veggie burritos. Not happy. Such a shame because the first time we came, everything was great. When I emailed them to let them know what happened, I got no apology or response. Highly disappointed.

Great hip coffee house atmosphere. A little pricey for average coffee

I don’t typically leave reviews but this place is phenomenal. I tried the veggie burrito, s’mores latte, turtle latte, but what really blew us away was the pumpkin soup. Highly recommend!

Charlotte's is a lovely place! The food is wonderful, the coffee is hot and the overall, physical, feel of the rooms are cozy and inviting. Upon these merits alone, (and that I am a local and know the story of Charlotte's and fully appreciate and applaud it's rebirth from a fire) I would be more than happy to write a 5 star review, but the one factor that leaves Charlotte's short of the mark, and it pains me to say this, is it's customer service.
With my new work schedule, I've been to Charlotte's every morning this week, early, and for the most part I've been greeted with general politeness. No complaints there. However, this morning, as they opened for business, I was their first customer, even brought in their paper for them. I was not even greeted. They knew I was there, they just ignored me. Completely ignored. Not acknowledged by either of the 2 young ladies, not a smile or a "we'll be right with you", just me, awkwardly standing there at the register watching them for a few moments until I had to ask if there was hot coffee. I was told, and not politely, that there was but would have to wait a while until they were ready for anything else.
I was made to feel like an inconvenience by the blonde who stomped around with her keys, and only received pleasantries from the brunette when I expressed my own irritation with the situation.
I went there for breakfast, like I had done all week, (the food really is great), but couldn't wait to get out of there with just my coffee. Needless to say, I won't be back, which is incredibly disappointing since I thought I had found my new, daily breakfast spot.
Just a suggestion, they open at 7:00 am. Don't be their 1st customer of the day or you'll have gotten your own day off to a bad start.
1/7/2022 (Friday, 7:00 am)

The staff was very courteous, and patient, anticipating questions we had when ordering.

The food is tasty but a bit too pricey for the portion size you get. The atmosphere is warm and inviting - it's a small space but not cramped, more cozy. There is a lovely deck area outside with tables to soak up some sunshine while eating. Their chocolate chip cookies are amazing 🍪☕🤤

Little off the path cafe. Great coffee, nice light meals. Try Charlotte sandwich. It is tasty

Very cozy place to study with friends! Delicious drinks

The space is so awesome! Great little local spot to sit and work or grab and go.