Gloria Jean's Coffees University Park

The owner is one of the best baristas and people you can ever meet. Not only him, but Christina is the best and she’s extremely knowledgeable, and Alyssa is charming and extremely gifted at what she does. 10/10 if I could, but only allowed 5 so that will do. Highly recommend!

Between the female baristas and the owner, I’ve never had a bad experience. They make my morning every morning! Christina specifically made a sample of a drink she created and asked for our opinion on the flavor, so here it is: PUT IT ON THE MENU! She also made my coffee and asked “would you like it steaming hot, or like kid-friendly hot?” I’ve never been asked that, but I will say I now prefer my drinks at kid level heat.
I wish there was another location in South Bend or Mishawaka that wasn’t in the mall, but I’ll travel for the crew, flavor, and experience!

Paid $5 for Thai tea thinking it would be something original
It is literally the same tea I buy at Costco and Sam's
3 cartons for $7
Bought a caramel Frappuccino thinking it was a coffee but no coffee in it
Should have went to Starbucks
This is no an original place nor a coffee place

Great location and very friendly and helpful staff. Our coffee is always amazing when visiting this location.

I love that place, except i went to the mall and i went to go get a frozen drink Saturday
Feb, 18th and they were closed at 8:30pm before the mall was closed, im so sad i couldn't get my drink, and since they are a store in the mall i figured they would be opened mall hours like every other store

Worst coffee I’ve ever had and cost nearly 5$, so disappointed

The gentlemen running the store were exceptionally nice! Forgot to pack water for my infants daughter's bottle and they gave me some hot water, no questions asked. I bought a cold bottle to mix and support the store.

Thanks again, guys. Made my life way easier today!

Favorite place for coffee. I prefer it over starbucks, I do sincerely wish we had more locations than just the mall. Its not convenient enough but boy when I'm at the mall this is a treat! Staff are friendly, prices are fair, and the coffee is exceptional!

I go here all the time. Staff is super nice. Love being able to make custom drinks with their many different flavor shots.

I arranged ahead to have them decorate a cup of coffee for my friend who was having a birthday and they were so sweet. They made her smile and I love them for that! Whoever did the balloons on the cup and her name did a wonderful job!!!