Barnes & Noble

This is my home away from home. I love these stores one of the best I have been to.

It's always nice to stop by with a friend and chat at their cafe. I also love how they display the different categories on different tables; almost like a recommended reading table.

I recently placed a book order with Barnes & Noble which took well over half an hour—first trying their App which is like trying to wade through quicksand carrying barbells. After several failed attempts, I went to their website. That, I hope was successful; but never received a confirmation email which I should have after fifteen minutes; nor a confirmation email on joining one of their rewards programs. If it wasn’t for the gift card, I wouldn’t have purchased a book marker from them. They are one of the largest booksellers on the planet and yet are completely incompetent when it comes to online sales.

The store is always great. The restrooms were absolutely disgusting. Mentioned it to a manager who said the custodial service only visits twice a week. It was obviously built up from far longer ago than the current week. Someone needs to take a power washer in there.

Easy in and out to do a return and order something else. Staff were courteous and took care of my requests in a timely manner.

Great atmosphere! Warm and welcoming. Fairly well organized in a user friendly format. The store was clean and neat. Cashiers were fast and friendly.

This store is filthy. Within 30 minutes of opening on Sunday, the floors had dirt, food, bits of paper, and debris. Obviously the store had not been cleaned prior to opening.

The carpeting is tired, worn, and in need of replacing. The men's room too was filthy and unusable, again, within 30 minutes of opening. The bathroom fixtures are old and in need of replacing.

I will order online and will visit this store only if necessary. It's a far cry from wanting to visit.

Good store but they consistently have broken series. They will have the 3rd, 5th, and 6th book in a series but not even the first. I understand that is a normal thing but keeping the shelves stocked should be important part of it.

Love being able to sit, enjoy a venti Irish Cream cold brew, and study. Then buy something fur the grandkids before I leave. I wish there were more physical bookstores again.

Always a great environment. Love the book selection, the staff, and being able to get a cup of coffee while I shop or read.

The game and STEM selection is amazing.