Wayback Cafe & Catering

Took awhile to be seated, food was really good, atmosphere kinda dingy.

We had a ladies luncheon there yesterday..Food was awesome..burgers were delightful and the salads were huge. Service was also great..nice day!

Awesome service, great food. All around good vibe. Plus kids meals come served in these cool cars.

I've left great reviews for this restaurant before, but that was before tonight. We ordered a Wayback Dip which I have praised for their flavorful au jus, and onion rings which had an amazing panko crust. My husband ordered a half rack of ribs which is supposed to come with a salad. @DoorDash delivered the meal. The "dip" arrived without a dip and the ribs arrived without a salad. When we called we were told "the food is on the shelf and it's up to Door Dash to get the right things." What? When I called, the woman who answered refused to give me her name and hung up on me-twice. She also said there were no managers on duty. Is that true, Wayback, or did the employee lie? She was also rude to my husband when he called to ask about his salad and complained to him about my call.

We will be contacting the owners to request proper training for their employees.

Regarding the food. I didn't eat the dip because I had no ingredients to make the bullion. The onion rings no longer have a panko crust and are just regular onion rings. Not even worth the extra 95 cents I paid.

Wayback tried to blame Door Dash, but I blame Wayback. They need to train their employees to check EVERY order before it leaves their store. Hanging up on customers, blaming others, and demanding that the customer take steps to fix things is unacceptable.

It makes me sad because we love to patronize local eateries over national chains. If we're going to be treated like this, though, we'll go for consistency and proper employee training.

I was by myself at a table, with only 2 other tables seated. The servers were both very pleasant, but after ordering a shrimp Caesar salad, it took almost 30 minutes to get the food. Salad part was ok but way too much dressing. The shrimp were either undercooked or had been reheated several times, and did not smell good, so I left them. The man at the till asked if it was ok and I paused, he asked if it wasn't "great", and I said no. No follow up, just have a good night. Even the men's bathroom smelled bad. Can't recommend this place as a safe or pleasant place to go.

The food was good, I had a wrap. We had milkshakes. You also get that leftover milkshake that's in the silver cup they make it in. The wait staff was very good very friendly.

Very overpriced for such small proportions (would be worth it if the food was good). The seating is covered in duct tape and needs to be reupholstered. If the theme is the 50’s, then why are y’all using tablets and not a pen and pad? Keep it original. A bonus is how clean the place is though. The burger was burnt and the fries were rubbery. The spaghetti was way over sauced and had zero seasoning, just straight up mashed tomatoes. I got a side salad and the croutons were sooooo salty, the cucumbers were atrocious, like how??? Never have I ever spit out food but I did today.
I am going to point out, the waitress we had did an outstanding job, she was friendly and checked on us frequently, I don’t have any problem with the staff :)

Never have I got up and left a restaurant. It was absolutely horrible from the get -go!!

Food was okay at best, we sat for 20 mins before even getting asked about our drinks. After we got our drinks the waitress who was new obviously had a hard time even getting the order. We ordered an app of nachos they were the best thing we ordered. We tried to understand that understaffed and a holiday it would be slow. However there is never a reason to leave tables unbussed for over an hour. I feel that this place has had it's day but clearly the lack of managment and training for the new staff is taking it down hill. Wish it would have been better.

Great themed restaurant and dishes. Would recommend to anyone seeking a great nostalgic diner meal and drinks.