Einstein Bros. Bagels

They melt in your mouth!

Love the menu and the food is always on point. Unfortunately the coffee is lacking so I end up going to two different shops to complete my meal. Still come here though because no one can make a bagel like these guys! The drive thru speaker is impossible hear, hopefully they will fix that one day. The drive thru window was built too far back shop you have to nearly climb out of your car to get your food and try not to drop it, and the employee is also straining to reach you from their side. I've found it easier to just hop inside and avoid the slow weird drive thru debacle.

We come here every Sunday. It's always consistent flow. They are never prepared to make more bagels. Its 11: 30 and they close at 3pm and they have no bagels ready to be made 1 hour wait time for bagels to be prepared. All other customers are getting frustrated with the rude customer service being provided, with answers like "I don't know when they'll be ready" no communication amongst the team running the area.

This place is a good little on the run breakfast stop. The food never disappoints (toasted everything bagel with honey almond smear is my go to) and the convenience of the drive thru window is awesome. Typically great service but there have been a few incidences with the younger staff having lackadaisical or just indifferent attitude.

I asked for a coffee cooler with 2 shots of espresso like I’ve been getting for the past couple weeks (like normal). She handed me a hot coffee and I said I asked for a cooler with 2 shots. They told me they don’t do that because it already has coffee in it. Is it that hard to just make 2 shots and put it on top. So I get my cooler after waiting a while, come out and I drive to work and it doesn’t have any espresso in it. Y’all ain’t getting my money any more STARBUCKS ALL THE WAY.

I frequent at least once a month but have noticed the customer service levels dropping. Who orders 2 dozen bagels and and are NOT asked if they want them sliced and then seemed irritated that I asked if they had been sliced. How would I add cream cheese after I ordered 2 smears per. Come on Einstein! Don't tell me they don't come sliced ... ask me! Did I get the right Bagels that I ordered? Shame on me for not checking before driving away 30 miles to a meeting. Sorry but I'll take my future business to Panera Bread.

I work here the food is really good. You get what you order fast sometimes before you even paid for it. However on weekends it gets very busy and the lines can almost go out the door. During the week I recommend this place on a heartbeat but during the weekend I would honestly go elsewhere.

Horrible customer service horrible service if they even will take the time to take your order. And for your best results go to drive-thru because they ignore the people in the lobby. The drive thru is more important for them

Love the Spinach Bagel and of course have to have my Machiatto. Hubby tried the breakfast bagel and it was so filling but we couldn't stop eating it. It was delightful.

I have visited this location 9 times since moving to Buford. My fiance and I normally will get a 6 Cheese Bagel...7 of those 9 times this location was out. Once I went inside and they were out, 3 people in line left because of it. Can someone PLEASE explain the concept of Supply & Demand to the managers and owner.