Einstein Bros. Bagels

That place it’s cool to go on weekends in the morning to catch up with friends

It's my first time eating here and that Bagels are really good they have different kinds of flavors and jalapeños with bacon, avocado eggs and cheese are the bomb. I was very impressed by how fast they serve, I recommend

I had never been to an Einstein Bagels before but the staff here made me never want to come back. I ordered the hummus and veggie bagel without cream cheese (I'm vegan which will be a relevant detail later) and a strawberry lemonade. They charged me for the strawberry lemonade even though they were actually out of it so I had to get something else. And they made the bagel with cream cheese although I had asked for it without. My mom brought it back to the counter and asked them to remake it. They started to scrape the cream cheese off. She said "She's vegan; please remake it." It took them around ten minutes to remake my bagel. All of the staff seemed to have the attitude that they didn't want to be there. They were not friendly and did not seem eager to make their mistakes right.
The facilities were filthy, the bathroom was not clean, coffee was spilled all over the counter and no one came to wipe it up, and it looked like they had not swept, mopped or vacuumed for ages. Although I enjoyed the food once they got my order right, I was rather disappointed with my overall experience here.

I love your bagels! But I get soooo disappointed when my apple cinnamon bagel tastes of onions or bacon like it did this morning. I guess the knife isn't wiped in between slicing? Really spoils the whole thing.

Very disappointed.

Visited in Saturday around noon. The selection of bagels was very small.

They did not have iced tea on counter where you could serve yourself. All other beverages were there but not tea. When ordering we asked if they had tea. We were told they could get it behind the counter. We also were told we could get free refills. All other beverages come with free refills.

When we got the tea it didn't taste very good. We drank it anyway. Then be we asked for a refill and were told that Einstein bagels did not give free refills on tea.

We were originally told they did. We've been to other Einstein bagels in the area and the tea was good and out on the counter with the other berages.

Employee were rude in denying us refill. After he refused our refill request he just turned around and walked off.

Don't plan on visiting here again. There are many other restaurants to choose from.

I love the bagles an the coffee. But the customer service socks so bad in this location. I asked for fresh coffee and could not get it this location does not close till 3 an that is not right to know because they where ready to go.

As much as I love the honey almond spread I cannot give this store 5 stars. It was a cold but beautiful sunny day today so I wanted to enjoy a delicious sandwich with my almond spread that I specifically asked for, but to my despair it was not applied... then to pair it off I was given the nastiest coffee the pot has ever brewed. I was so disappointed. I felt rushed while placing my order which explains the absent honey almond spread on my sandwich. If you’re not happy, please find another job.

I have been coming here FOR YEARS with the SAME ORDER FOR 2 doz bagels. For the first time ever was told “you have to call ahead for that”. When I questioned the rationale employee got extremely defensive. Finally got the one Dz (she wouldn’t let me
Select my “13th” for the dozen purchased) and when I asked for the 3rd time “are the sliced” she was so put out and angry that if we hadn’t have already paid we would have just walked out. The customer service levels continue to slide here.

No I did not. At another business close to it

Can't believe I haven't tried this place sooner. Excellent coffee, excellent bagels. Be brave and try the nova lox, you won't be disappointed!