Black Gold Coffee Roasters

The coffee is amazing. They have lots of choices for every taste. The coffee is roasted fresh on site. The food is delicious. I've never had something that I didn't like here. Everything is fresh. Great atmosphere, too. I come at least once a week.

My very favorite place to buy my coffee! The owner actually roasts in small batches every Thursday morning. The employees are super friendly and very helpful in helping you choose which coffee will best suit your tastes. This is truly liquid Black Gold!

Some of the best espresso I've tasted! I always make sure to try local coffee shops when I travel and their roast is awesome. Love that it's roasted in house too! Service is always good!

Good coffee and kind staff. Outdoor seating is nice because the indoor space is somewhat cramped. When you enter, if there is a line, there is not much place wait. You're probably right next to someone's table, feeling like you're invading their space.

Hands down the best coffee in Venice! Only downside is that it closes at 2pm.

BYW, their espresso shake is AMAZING!!

I've only been here several times as it's quite a drive but i must say, the coffee is fantastic! The place is well kept, clean, and is FAR better than Starbucks! Their espresso shakes are the best!

A coffee shop where you don't just get coffee, but an experience. The back of the shop is open so you can see the equipment for their in house roasting process. Staff was exceptionally knowledgeable and friendly. Highly recommended for you caffeine fix!

Two of my friends and I went into the establishment with laptops to do work for about an hour. There was plenty of space, so we combined 2 tables and ordered 2 coffees with the intention of ordering more while we worked. After about 20 minutes, the owner approached us and asked my friend who had not ordered if he would like to make a purchase. My friend politely declined, at which point the owner insisted that we were taking up too much space for the amount that we had purchased. He claimed we were using 9 seats, but we combined a table for 2 and a small table for 4. We offered to consolidate into a smaller table but the owner rudely insisted that my friend make a purchase. He attempted to guilt and berate us into more purchases by insisting that he runs a small business, and relies on the income. We felt he was being extremely disrespectful, and informed him that he no longer had our business. At this point, he offered to get my friend a water, but we insisted on leaving. The owner then said my friend wasn't a customer anyway and that we could go to the Starbucks down the street if we didn't like how we were treated. Among the three of us, we would have ordered two coffees, two refills, a sandwich, and two bags of coffee beans. That is conservatively $40 of purchases that was lost.

All of your negative reviews are for customer service interactions and not product. My advice: as a small business competing with big chains, the focus should be entirely on customer experience. If you as the owner approach people and create a friendly environment, that is something that a big chain cannot offer. Instead of trying to garner sympathy by consistently complaining about the plight of small business, focus instead on providing the friendly environment and customer service that your competitors can not offer.

This place is all about having the BEST coffee around. They are nice, knowledgeable, friendly, and serve the best cup of coffee you can find. This is a must visit for a coffee lover!

Just got back to work after stopping into Black Gold for the first time. The atmosphere was perfect. The coffee drink was delicious and made just right. The service was FAST! One complaint: The staff looked like Circus Performers with their many tatoos and piercings. That just grosses me out. It looks dirty! I would prefer to hand my money to someone respectable. I would also prefer to be served by someone clean. Please clean up your staff. Thank you!