Great American Cookies

Nestle has great cookies and ice cream! You can also order a few coffee drinks and hot coco here as well! Friendly staff too!

Love their cookies, but had a brownie today. The Butterfinger brownie was great. Killer rich. Super chocolaty. I also got a taste of my wife's white chocolate macadamia cookie. It might have been better than my brownie.

Service was excellent and friendly.

We ordered a hot chocolate and a strawberry cone.. the strawberry ice cream was way below par and icy.. the hot chocolate was probably the worst I've had..

NOT UP TO NESTLE'S STANDARD

I thought this place was dope! A lot of people complained about how expensive it was, like yeah-Everything in Lake Tahoe is overprice and expensive! At least this was original, tasted really good, and wasn't something I've seen at 10 other beach or lake tourist traps! Got to make my own Ice Cream sandwich! @ different cookies! Loves the PB Cups too!

Basic. When I went they had little options . They have minimal drink options. Ridiculously expensive . Your better off buying cooking at the store or baking them yourself. Bought a strawberry milkshake because the options were from a choice of like 5 ice cream flavors. Portions are tiny for the price cookies are small too. Nothing special. I regret going.

Horrible customer service. Went in at 8:45 on a Saturday night while it was snowing. They close at 10. They had the chairs and tables blocked off so nobody could sit and the employees were super unprofessional and rude too. “Are those butterscotch chips or peanut butter?” A blank stare and “I don’t know.” Was her response. “Do you have milk?” Because I was purchasing a cookie. “I don’t know.” Umm okay. The only area to stand and eat was full of an employee and her friends ignoring customers and blocking the walkway to THE FRIDGE OF MILK. I own a shop myself and would be LIVID if my employees were treating people like that. Clearly, this place does not rely on return customers, we won’t be back.

Bad customer service. Wasn't greeted and very rude at the counter. Did not even acknowledge our presence. Seemed disinterested in her job. Got cookies anyways because we don't have Nestlé store in my area and I really wanted some cookies. Still left a tip which I feel wasn't deserved, but I'm reasonabe and I'm on vacation so my mood is chill.

Hot coco was good but the cookies were over cooked. They don't have prices on the cookies but have prices on the rest of their stuff. Watched a few people come in and the staff didnt even greet and they ended up walking out before they were even noticed.

The service was fine but I can't help but feel like the cookies they offer are identical to the dough offered in supermarkets. At least they serve the restaurant grade Dryers ice cream. Nestle should step their R&D game up and offer things not found in supermarkets.

Went to get some fresh baked cookies, says on google they are open at 9:30am. They didnt have an hours of operation sign on the door. Came back and they open at 10am. Went in and they didnt have any cookies ready! They said it would be another 20 minutes or so. Note to self they really open at 10:30am HA.