Great American Cookies
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Delivery
- In-store shopping
- Takeout
- Dine-in
Great American Cookies Reviews - 100
3.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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Marc Holmes
We were in South Lake Tahoe for Christmas and I ordered a large cookie cake for my son’s birthday while we were there. The good news is that it looked good which made the $54 cost a little easier to swallow. The bad news is that it was totally underbaked and had a paper lining stuck to the bottom of the cake that was hard to cut through and would not come off without effectively destroying each slice.
On the bright side, they apologized and immediately refunded the cost when I called the store a few days later.
Jamie Gutierrez
Such a perfect way to enjoy delicious dessert!!
Mini chocolate chip cookies are so soft and the mini sneaker doodles are so soft..also the ice cream sandwich was so yummy,My husband enjoyed the rocky road ice cream..
Jack Canio
We ordered 6 cookies (Buy 5 get 1 free) I ate some of the white chocolate cookie and half my mouth became instantly parched. I hope they didn’t put anything wrong in the cookies because this is not a good look for them SMH… Ended up throwing away the rest as I don’t want anyone getting sick…
Sahara Anne Burns
Very good cookies, staff are all wearing masks, social distancing is practiced. Mildly expensive but worth it for a nice treat after a long day at tahoe.
Update on 5/6/21- wanted to add a pic of my cookie sandwhich 🤤
Backup Gmail
Awesome birthday cake for my dad while we were here on vacation! Looked and tasted great!!
gary christian
Mary Anne was an excellent worker and served us the best ice cream. She was so nice it made our experience so much better! Will be coming back.
Daniel de la Cruz
We ordered about 8 cookies . The cookies were very good. Unfortunately one of the cookies was undercooked. The snickerdoodle was raw in the middle. I addressed my concerns with the 3 young adults working there at the time. One responded with ,” that’s how we cook them. People here like it that way.” I then said I’m sorry but I don’t like raw cookies can I just exchange it for another snickerdoodle that’s cooked a little more. Again, I was met with,” well I can just give you your money back if it’s that big of a problem.” I reassured them that I was just looking for an exchange because the one cookie was too raw for me . Customer service here needs some help. The cookies were fine but being met with aggressive reactions over an undercooked cookie is kinda absurd.
Gislene W
You look at the picture on wall of this delicious peppermint hot chocolate what you get is regular hot chocolate and you have to ask to add whip cream and no sprinkles in top great disappointment. Will never return here.Not to mention the service is terrible.
Katie Hallock
I'm not usually crazy about hitting up a chain, especially in a place that's new to me. But it was the end of our evening and I hadn't found a treat that really did it for me. I was craving some sugar that would punch me in the face and this place delivered. I went with one chocolate cookie with dark and white chocolate chips and one - I don't know what to call it. Basically, they molded a peanut butter cookie into the shape of a bowl and then filled it with milk chocolate and swirls of peanut butter. Both were exactly what a wanted and super yummy! Especially the latter - it was pretty darn sweet and the salty peanut butter gave the perfect balance.
Frank Perez
Best cookies in South Lake Tahoe!