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Amenities

  • Wheelchair accessible elevator
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Delivery
  • Drive-through
  • In-store pickup
  • In-store shopping
  • Takeout
  • Dine-in

Krispy Kreme Doughnuts Reviews - 100

3.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Maria Miller

We love the creme filled glazed donuts! The donuts were fresh and delicious! Taking some home to Juneau. We do not have one there. Didn't make it out of the parking lot before eating one! 🙂

Juliana Centeio

This place is wonderful! I was on vacation and unfortunately got lost and stopped for directions and a wonderful young man was able to help me, so I decided to buy a donut so I wasn’t wasting his time. He convinced me to try the Oreo filled donut, and it was the BEST donut I’ve EVER had! Great customer service! Would come here again!

Ka Vang

My experience was not great. A female took my order, but a young kid was at the window. Asked if I had the assorted box, but I had ordered original glazed dozen. My membership card wouldn't scan nor did my phone number worked for rewards. What a waste. And they never got my 2 frozen lattes I had ordered with the donuts. I just gave up, paid and left with the donuts. I don't know if I would go back nor would I comment on recommending them. Each to their own.

Jei Yi

For some reason the dozen I got were slimy, maybe under proofed. They were less than an inch thick, looked like someone just drew an "O". They also only gave me half my order as I had ordered multiple additional "specialty donuts". The ones I did get were dry. The quality of there product is worthless. Your better off buying from the grocery stores or another donut shop. If you really want Krispy Kreme, I suggest the gas station. As far as the employees, they were unfriendly, and acted like they hated it there. They continually reiterated the wrong donuts back to me, finally got it right, then cut me off when I was going to order another dozen original. Worst experience for donuts. The owner should be reading the one star reviews and correct the issues. I will never go back, if I could give them zero stars I would. I will make sure I tell every soldier in my unit and all medical staff that work with me to not waste their money.

Pablo Gutierrez

These guys have the best 🍩 in town and have awesome customer service.

Chris Ford

Donuts are pricey but luckily I had a gift certificate! Establishment is conveniently located and very clean. Good coffee. But, for a lot less money, I can get a lot more coffee and almost as good donuts at the Holiday Station Store less than a couple miles away.

Donna Frankson-Harris

Best donut place to go in all of Alaska. Just the best donuts ever! I really love their strawberry iced with sprinkles donut it is my favorite! And they are so awesome to give a free dozen of donuts to 2020 graduates! I got my brother to drive all the way across town just for these donuts hahah. It's the only place I will go for donuts now.

Ellen Dilley

The donuts are amazing, but the workers seemed unhappy. Not one of them smiled while we were there. They just started as we ordered our donuts. We planned on eating there but left because the vibe was off. Kinda disappointed as we always enjoy Krispy Kremes out of state.

Matt Hart

Ordered 2 dozen donuts on Sunday January 10th an hour and a half before closing and I showed up at 7:30 pm, a half hour before their website says they close, to a dark building. The website hours are wrong and do not match the locations signs. I called 6 times from outside because I saw workers rummaging about inside to no answer. I had to knock on the door to get anyone to acknowledge me. I was told they closed at 7 (against what their website says) and that they had already refunded my order because they didn't have any donuts. That would have been really nice to know before I drive from Eagle River to pick up donuts. You have to tell them your phone number to make an online order. Horrible customer service on their part for not calling and notifying, but they sure didn't hesitate to take my money and waste my time and gas!

Kali Uchis

Went to the drive thru a few weeks ago and they had closed an hour early. This was not posted online nor were there are posters outside saying so, a lot of people were showing up but were turned away. Went the next week and waited in line for free donuts for healthcare workers. Again, no posters notifying that they had changed the deal. I love the donuts here, but I would love coming here if they were able to convey messages to the customers before we waited/came here.

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