Cafe Rio Mexican Grill

This is one of my favorite places to eat. I go often and I know that some of the staff has been working there for years, so they are good at what they do. Often times, they recognize us and even remember what we usually order. It sometimes gets a little sloppy when the place is slammed, but seeing as how I have worked in restaurants or kitchens my entire adult life, I understand and choose not to judge harshly. I always have a good experience and am treated with respect by staff, especially when I give it to them.

We love Cafe Rio! This particular one is clean and well kept. Bathrooms are always clean and nice. Food has been amazing. They do have a staff member or two that are ready to get you through the line and on your way, but for the most part, it's a good eating experience.

I tried to call in an order at 9:15... they told me the wait would be 30 minutes because I called it in. I told them that was too long and she said it's not their fault when they are busy. I went to another place nearby and when I passed Cafe Rio it was EMPTY. Not a single person was in there. Why on earth would you make me wait 30 minutes and claim you're busy? This place is a chain, won't try again. Won't see you around for long.

Pretty good food at ok prices

This is a real 5 star. The price per value and overall flavor are top notch. I cook pretty well and go to a lot of restaurants. Trust me when I say you will not regret this place. If this is your first time I highly recommend a sweet pork salad.

Excellent food and customer service! The prices are a little high but they have deals for every weekday. If you go on Tuesday you can get a taco for less than $2! Definitely worth the buy. They have my future business and I would recommend giving them a try if you are looking for a quick bite to eat and quality food.

G family and i were driving from Chicago to Cali, stopped by this restaurant cos we were hungry and i must say that the food was pretty good, tasted really nice and the price was good too.

Having worked at this Cafe Rio about five or six years ago, I was very excited to visit it on my way through Rock Springs. Bragged about the food and service and couldn’t wait to enjoy it with my company. Unfortunately when we got there on December 3rd 2018 at roughly 7pm, the staff did nothing to greet us. They in fact bickered amongst each other right in front of us as if we weren’t there and they hardly acknowledged our existence. The lobby was a mess as was the restroom. When we paid for our meals, the price was higher than I ever remembered it being, but the food was good and filled me with nostalgia. This review is for the owners of Rock Springs Cafe Rio. What happened to the friendly atmosphere, the authentic ambience? Where was the respect from your crew? I’m confused. When I worked here things were run on a much tighter ship. We had to look nice, smile, interact with customers and exude fun. I manned the tortilla station and was always entertaining guests while they waited in line. I just wished I could have shown that Cafe Rio to my partner. Your food is excellent, but the service on this night was less than acceptable.

Those who are behind the service line are not happy or friendly. Dampens the whole experience to have to deal with that. Cashier was very friendly! Food was fresh and good. Restaurant was clean. More training for those in hospitality industry would make this a great experience.

Good food. Freshly prepared&served by an attentive staff. Generally very clean in public areas. I would assume the same for the back shop area. Only downside is the damn wind whistles through the seating area if both main doors are opened simultaneously.