Sips Drive-Thru

Anything & Everything here Rocks but their frozen lemonade is by far the best I have ever had! It is the perfect mixture of sweet & Tart but more on the tart side. Delish!

They were out of the ingredients needed to make my drink, so they refunded my money. However they refunded the wrong amount. After talking with the manager and was told I would have to send my card information along with my bank statement information in for a refund I decided I just would never come here again

This place is awesome! Friendly, convenient, and great service!

I am shocked at some of the reviews for this place. I have been coming to SIPS for years and can't get enough. Best drive-thru soda/coffee shop in Utah by far—I lived in Orem for school and frequently made the 50-minute drive up just for a 44oz Colaholic. The flavors are great and the staff are amazingly friendly. If they make a mistake, they're always so apologetic and understanding, plus very quick to fix and replace the drink. I love SIPS with all my caffeine-dependent heart.

We have always loved SIPS. They have great drink flavor choices and their breakfast sandwiches are so delicious. The owner has always been so nice and the staff is super friendly. It seems like they may have sold to someone else or a new owner took over because the portions on the sandwiches seem a lot smaller than they used to be but the price is the same. It doesn't take away from the fact that they are delicious but I just hope they didn't sell to someone who only cares about money. We love supporting family owned businesses. 10/10 menu items!

I've been coming here for years. The staff is awesome usually but Lately its been really disappointing. Reading all the reviews the management seems to not take any accountability or efforts to fix the complaints that are coming in but instead provide with an excuse. The phone numbers on the site are not working. Here is my complaint for others to see and I hope you fix your business practice SIPs before you lose more customers. Our last interaction we came in at 7:35, were told that they cant make our smoothie because it takes them a while to clean the blenders and they stop making the smoothies 30 minutes before closing doors. HELLO!! this effects your business, schedule employees after business hours for clean up hours. Don't have this effect your customer. This is also a new thing because we have come multiple times in the past years and never had this issue. Part #2 of this complain, He has the audacity to ask for a TIP after this, like really? I will tip you if I feel like this was earned. This is terrible business manners. Yes other businesses ask tips but doesn't mean you need to think of it as a norm and that it is ok. It is bad business practice, what ever your reason. It puts your customer in an awkward position, makes you feel like if you reject it they will do something to your drink. You lose customer trust. It should be a BIG DEAL to you if the customer trusts you!!!!!! If I want to leave a tip, I'll ask to do so on the card.

So my wife and I have been coming to sips since it opened. We have loved the food and service. However in the past few weeks or so they started asking for a tip when you use a card. For me being someone who has worked in the food and hospitality industry this is not something you ask for this is something you earn. It made me frustrated this morning and I said no when asked because how irritating it made me feel and then I felt uneasy they may have done something to my coffee. As a customer I should not feel this way. I should not feel like I have to give a tip when asked and then feel like something may have been done to my food. If you want a tip then do something for it don’t ask for it. I will be heading back to the old coffee shop for awhile.

We were the only cars in the drive thru when we got there. After about 10 minutes they brought us out the wrong drink a single soda. Then another single drink without our second. Drinks were not great when we finally got them. My mocha tasted like watered down Swiss miss that wasn't mixed all of the way. Threw out our drinks and went elsewhere.

I know its a coffee place, but I go for the steamed milk Hot Chocolate. Its great.

This place mostly does coffee and breakfast type items.
I go for the soda. There's good flavor combos.
The first and second time I went I needed some suggestions and they were super helpful. They have a few caffeine free options including coke.
Prices are good too! I normally do fiiz and occasionally swig, Sips has better prices 🧡 and they have a rewards program 🙂