Sips Drive-Thru

The girl at the first window taking orders/payments this afternoon (9/25/2022), was unfriendly, and unhelpful. I had only been once before, so I had questions about some of the drinks to which she rolled her eyes at all of them and didn't know answers to any of them. She finally called over her co-worker to come help me (she was very nice and knowledgeable). If all you are expected to do is sit at a window during your shift, I would expect for you to at least know your product well and deliver it with a smile. Perhaps she should be in a non customer facing position while on her shift.

Cute little coffee shack right off the busy road, so easy access. The workers there are always so friendly. Their coffee is well priced, compared to other places. If it's your first time, I recommend their donut holes or a breakfast sandwich.

The Iced fusion London fog tea is the best I've ever had. 100% recommend.

I used to really like this place but the last 5 or 6 times I have been there have been super disappointing. I have order the same iced chia tea and ever time I got a very different drink, most of the time I end up throwing it away because it was unbearable to drink, sometimes I would even be given something that tasted more like coffee than chai. I haven’t been able to get refunded because I am usually to busy to go back and ask for one. and with each drink costing around $6 or $7 bucks it’s incredibly frustrating to have had my order meat up ever time. They definitely need to do a better job at training there staff. I will not be going there again I definitely wouldn’t recommend this place.

Twice in a row my order was messed up.
Both the same drink, Dr loco nut. The first two times I had it was perfect, these last two they did diet doctor pepper without letting me know which I couldn't even finish, and the 2nd I asked for a small, they charged and gave me a medium without repeating the order back, and they forgot the lime... That's the point of the loco nut drink. If there was no lime, let me know.

I love going to SIPS for our daily stress-relieving drinks. The manager is so friendly and sweet and always remembers our drink orders. She's the best! The customer service is great and their Diet Coke with lime and coconut combo is better than any other soda shop out there! Also love the cookies. So conveniently located next to the gym and the car wash, two places I also frequent, although I often take the 3 minutes out of my way to hit the SIPS drive-thru if I'm getting on the freeway, too. I appreciate the discount with their loyalty program. Lots of things that keep me coming back! Highly recommend.

I absolutely adore this location and prefer it to other "big-box" coffee shops around the area. The staff is always bright and friendly, the wait may be a bit longer but you are supporting a local business with great hand-crafted drinks. They have lots of variety, great bites too, and a convenient drive-thru. Their special blend of chai is to die for and their loyalty system is great if you are a returning customer. Overall I love coming here and have made it a stop on many a morning commute!

I’ve been a long time customer since they were in the little mobile Sips in front of Kmart.
I love Sips drinks and their syrups are like none of the other shops around. They are different and so yummy. I’m a regular (daily) and the staff is new. I get the same thing yet it tastes different every time :(
I tell them when I go please please please don’t mess it up. Maybe 2/10 times it’s correct and tastes so yummy.
I miss the old staff that actually cared when it was the small shop down by the old Kmart.
These young kids only care about putting in 5 pieces of ice and soda spilling down your drink and shutting the window. It’s so sad. Wished they’d get some training and actually be held accountable for it.
#missingtheoldsips

Service and speed of service was great. The only problem was the Mountain Dew and cup of ice we ordered tasted slightly like coffee which was a strange, not good taste. We ended up throwing them away and going somewhere else. So that was a bummer. Not sure if this is a regular issue since this was our first time there but as someone who likes to eat the ice, it was a big deal for me.

First time here.
The gentleman was friendly and he helped me getting my order.
I like the cold coffee and the cheese melted croissant.
The donuts taste was awesome 👌
Higly recommend