Krispy Kreme

Always out of whatever you order ! Rude and unfriendly employees. When the man asked “how many donuts you trying to order man ? “ I wanted to say what do have I’m trying I order half a dozen and you don’t have the ones I asked for ?! I drove off . This is the 3rd time trying to like this place and I will never be back ! DUNKIN IS BETTER SAVE YOUR MONEY!

Worst Krispy Kreme location I have ever been to. We have stopped there multiple times while visiting Lubbock in hopes that the previous times were just a fluke. No this place is usually out of product or very little to offer. The place is dirty and the service is horrible. We tried it on Saturday last week and they didn't have one donut. Told us and another family to come back in a couple hours. My husband had to take one of the kids to the doctor the following Thursday and tried again. Very little product but managed to scrape together a dozen of the worst tasting donuts I have ever tasted. Old grease. Misshapen gross. I'm surprised Krispy Kreme franchise allows this dive to display the name. I'm never going back. This was 5-6 times. This is just the way it is at this location. Sad because anywhere else I have visited Krispy Kreme is the best. Krispy Kreme franchise please take your fine name off this dive!

Don’t waste your money here. This is the WORST Krispy Kreme I have been to. The owners should be embarrassed! They didn’t have a full selection, the donuts were mini and not at all what I’ve seen at other Krispy Kreme shops. Bought half a dozen glaze and the young lady gave us two free because she admitted they were really small, we didn’t ask her for them either but was appreciated. The donuts just looked very sloppy, not impressed at all. Only been once, never again will we stop by the one in Lubbock. Horrible location!

Donuts are amazing, service on the other hand is lacking especially on the weekends. Last Sunday I went they only had one register for the whole store. That held up the drive thru and the lobby. Multiple employees were running over themselves to use the register when they should have just had one employee running register and the rest fulfilling and taking orders.

Seemed like smaller donuts than I remember. Also machines were broken and it took 2 hours to get our order. But it was tasty.

Not sure what happened to this place. Used to be good. Your restaurant is only as good as the management. Makes me wonder if the owners no how terrible this place is ran. They only ever have a few types of donuts and I swear they are old sometimes. Like day old donuts. This place will have to change management or it will end up going of business.

People were nice and their donuts are good BUT they no longer are making their quality donuts the sourcream cake and blueberry. Theses actually have a great favor, none better! And the sad thing is they were the best. Dunkin too bad nice try but not even close. Krispy's donuts are good but the cake donuts were a Stand Out.
So I guess I'm a Dunkin Donuts customer now and I really hate that but Krispy I'm filing for divorce no sourcream no marriage with me.

I love Krispy Kreme, but the last time was not much to talk about! We were greeted by an older man, who looked like he hated us. No smile, hardly said a word, and the Hot Light was on so we were going to get our complimentary donut with a purchase. The ladies in front of us asked too. But he told them they were not ready and wouldn’t be for 10 minutes.. but as soon as they left a lady came and started giving them out. I highly recommend this place, but I recommend they train the employees to be much more friendly and they should have more care for their customers!

This is the only Krispy Kreme in the world that doesn't understand what the "Hot Now" sign is for. I've been here twice when the sign was on and they have only had cooled donuts. When you ask them why the sign is still on they act like they don't know what it's for. FYI - THE SIGN ONLY GOES ON DURING THE TIME YOU HAVE HOT DOUGHNUTS NOW. THAT'S WHAT THE SIGN SAYS! Every other Krispy Kreme donut place I've been to knows that. Please turn the sign off when appropriate so that customers who want fresh hot doughnuts know when to come by and when to keep going.

Not too thrilled about finding the big finger puncture that was put into one of my doughnuts when i opened the box. And there were a number of employees on duty but only 2 at the front dealing with customers . Customer service needs to be worked on.