Krispy Kreme

The manager was very nice and workers where extremely helpful in filling our large order from fundraisers

Ms Shiretta was so friendly and welcoming this morning! We stopped in as a birthday treat and were greater with the most warm and welcoming beam of sunshine. Thank you Shiretta for making our morning!

About the worst Krispy Kreme I’ve ever been to — they rarely have the special flavors on time, the Hotlight is almost never on, then they leave it running long after, so when it is on you have to go inside because they’ll push old cold donuts on you. Not once have I had a good experience.

I’ve been in here 4 times recently, from times ranging between 10am and 4pm. They’ve been out of donuts, out of glazed donuts, or out of everything. I went in at 4pm and asked if they were open. They said yes. I asked for a glazed donut, they said they were out of all donuts. I asked for coffee, they said they weren’t allowed to make any more till 6pm. I said they obviously weren’t open and left. This place is hanging on by a string, and will probably be out of business within 3 months. Sad.

We paid about $15 for a mixed specialty donut Box... They fell to tell us that they were out of 2 specific specialty donuts That we were interested in so it was basically just a basically just a basic Box.

If I could give it a zero I would. I grew up in NC where Krispy Kreme started and this one is nothing like they should be. There are too many other donut places in this town for this place to not try to be great like it should be. Numerous times have been there and they are out of most everything, their machine is broken and the speaker and sign at the drive up is busted. I was there today and I sat there for at least 5 minutes while employees inside walked by and looked at me never coming to the window. When they finally did, they didn’t have donuts because the machine was being worked on. If you can’t do better than this you should close this location. They are giving Krispy Kreme a bad name.

Omg this place is heavenly! I love there donuts!! So good!!

I came down here to get my birthday dozen from Amarillo miss Williams for the life of me I cannot remember her 1st name I'm sorry this woman deserves a raise this lady went out of her way to make my birthday one of the best things ever I'll be coming back for sure just for her Krispy kreme please don't let this lady's work ethic go to waste this lady needs to be promoted

Just left this Krispy Kreme, this is always our last stop before heading back home! However, this was the worst I have seen this Krispy Kreme. Service was great, workers always respectful, but the atmosphere the Management is forcing the employees to work in is unbearable. We are in the middle of summer the temperature is already going above 100 degrees. We are welcomed by a sign on the door saying we can ONLY provide glazed due to short staff, that’s fine NOTHING to complain about. We walk in and it’s A SAUNA, A/C is broken, 3 workers behind the counter are drained, sweaty, and EXHAUSTED. We could not enjoy our donuts there because the heat was unbearable could not breath. YOU CAN CLEARLY TELL THAT MANAGEMENT DOES NOT CARE ABOUT THE ATMOSPHERE THEIR EMPLOYEES ARE WORKING IN. This one star is not for the employees, but the MANAGEMENT sitting in their nice and cool offices. GET THIEIR A/C FIXED, GET PEOPLE HIRED, OR SHUT DOWN THE BUILDING. Dont allow your employees to work in that environment! They are EXHAUSTED of heat! I HOPE YOU REPLY 6/12/2021

We go to this Location quite often because this is the only location in Lubbock. The coffee machine is always broken they are out of everything all the time. The lobby is closed and the line is wrapped around the building. In most cases this would be a good thing but the intercom to order is broken so you do not order until you get to the window. So with that being said you wait in the line for 20 min only to find out you have to drive away because they are out of things or something is broken. We would love to see a second location in Lubbock