At Home

Whole store was a mess. Trash everywhere. The bathrooms look like they haven’t been cleaned in days.

Went to exchange an item process was very easy and this location has a large variety of home decor items.

Very many decorative items for your home. Lawn chairs, seasonal decorations, furniture, artwork, storage containers and cleaning supplies.

The only reason this location is getting a one star is because I can’t leave a review without it. So the reason I’m so upset with the customer service at this store is because I have been shopping at At Home for years. In all of my many visits I’ve never felt so mistreated and undervalued as a consumer. Here’s the scenario: I went to this At Home on Saturday on two separate occasions. I recently moved so my kids and I are decorating our new place. The first visit I spent $230 then I went back for an accent chair I saw on the first visit. The second purchase was $310. So I finally have time last night to set up my table only to find out one of the place settings from the tableware set I purchased was missing. Picture attached so you can see one setting is missing. I’m thinking no problem I need more plates so I’ll go purchase another set and just get that one discounted since I’m short from the other one. I could have boxed everything back up and asked for an exchange but after lugging furniture up two flights of stairs all weekend I was over it. So I said I’ll keep what I have and just buy another set since I need additional plates anyway. I have my receipt and the picture above to show the manager my issue and I asked for a discount on the other set. I was originally told this could be done by one manager then another one said that it couldn’t. She insisted that I had to go home and bring back the original box with the missing items before she could give me a discount. I was confused because I’m literally trying to spend more money because I need more plates and just asked for a discount for what I was shorted. My request was denied and the stated I’d have to bring the dishes back which I agreed to do but this time I wanted my money back and I would purchase my plates elsewhere. All of this could have been avoided with a simple 10% discount but on principle alone I drove back to my house loaded up the set and took it back getting my refund. I’m typically a reasonable person but this experience proved that customer service has gone down the tube. Needless to say I won’t be spending another dime at this store.

I went looking for mattress and found a twin pillowtop for $199. The best deal I found all day.

Amazing store with all you need. Great prices too

Awesome shop to buy household & office furniture and seasonal decorations!!

At Home is always amazing! You can always find great stuff! Staff is always super friendly and thoughtful. It’s like a treasure hunt! You can always find something! They have really cool metal art! I found this sun! Super cool place!

Lines were way too long both times I entered. One time there werent many cashiers next time there was but same results but like the store.

My daughter and I hit the Christmas decorations jackpot! The selection of ornaments is huge. I'm so excited to start styling my home.