Teapioca Lounge

I like Teapioca Lounge than other boba places is that their sugar level is really perfect by portion.
Others basically just sell you sugar not tea it self but not Teapioca Lounge.
Their tons of toping options interesting too!

Horrible customer service. They don't listen to the customer asks, don't respect the customers and on top of it they yell at the customers. I highly recommend not to got to this place. Horrible Horrible customer service.
We used to go to this place very regularly and arboretum is our goto place to relax. We just asked them if if get more bobba based on the drinks we had their earlier, but the manager over there was very arrogant and said I designed the drink who are you to say, we know how should it taste and has raised his tone. I have never come across this kind of customer service elsewhere. Their business runs on customers like us and this is how they treat. I am not going to this location anymore where we used to go almost every week and used to get almost like 2-3 drinks.

So taste-Tea!
These people love creating tasty blended flavors that bring out the highlights of their ingredients. Lots to choose from including Snow Flurry(s). :)

New crave fave. Tropical Match Green bubble Tea Frapacino.

I’ve ordered this drink which is a Matcha Frapioca with Jasmine Green tea flavor many times and a few of the staff has made it for me perfect. Suddenly out of the blue they all say it doesn’t exist?? Did I just step into an alternate universe that my favorite drink just doesn’t exist??

I have been to the Parmer Ln store many times and loved it. I know that one is the first store in Austin and this one in Great Hills is the 6th and just opened a couple of months ago. I'm very grateful for the new one since it's much closer to where I live. This is actually my 2nd visit to the Great Hills store. The first visit was on the opening day and everything was great with the free drink. But the 2nd visit was a nightmare. Went there on 2/4, a Sunday afternoon at around 3:40pm. Ordered two original milk team with pearls (bubble tea). After a few minutes of waiting, I was given two fruit tea. OK no problem they said sorry and will remake it. Another few minutes later I got two cups of milk team with no pearl(bubble). OK fine redo it again. This time I was given milk tea with tiny pearls!!! I didn't say anything on the 3rd time and just left. I just don't want to embarrass them again. I ended up paying more (I think she charged me with the fruit tea which costs more and I even paid tips upfront) for sth I literally threw away.

I understand the business was doing great and expanding in a fast pace. But if the quality of service is this low I won't go back again. The young girl obviously needs training (if she ever had any) and I don't blame her. The owner of the store/chain needs to pay attention or else there are always other options out there.

I had the Jasmin Iced Tea with cream. It was very good. The customer service wasn't the best, but I was able to look past that.

Stopped in because I work so close and have been in anticipation of this shop opening. Was not disappointed!!! Will be dangerous to be so close to it every day... Tea selection was huge and delicious! 10/10 would recommend if you like bubble tea!

Quaint and cute lounge with great drinks (mostly Boba of course), but it's a really nice place to grab a drink and study. There's an upstairs lounge so if you don't wanna hear any customers downstairs and just sit and study or talk with friends, it's really convenient and nice!

Terrible Customer Service. They do not know how to talk to a customer. He is shouting and raising his eyebrows while talking when asked for extra bobba in drink. This was the first time I have encountered a manager with Abolutely Zero Manners. He spoiled our mood that whole evening by treating us badly. Apparently he is the one who designed this drink called bobba madness. It is personal choice to have it sweeter and he cannot yell at a customer for just asking extra bobba in drink. how ridiculous!! Arboretum is the place we go to for peace and people like this are spoiling the beauty of the place. I do not feel like going there just coz of the manager there.

Not great... my almond boba tea tastes artificial, as did my husband's pina colada smoothie. However it was a spacious and beautiful location to hang out