The Golden Roast Marble City at Cherokee Mills
Review of The Golden Roast Marble City at Cherokee Mills
The Golden Roast Marble City at Cherokee Mills is a multi-faceted coffee business located at 2250 Sutherland Ave in Knoxville, Tennessee. This establishment offers a variety of services including a coffee shop, coffee roasting, coffee wholesaling, and a lunch restaurant. They also serve as an espresso bar and a tea house, catering to a wide range of beverage preferences.
The Golden Roast Marble City at Cherokee Mills is known for its commitment to sourcing the most flavorful and exotic coffee beans from around the world. They roast their own coffee and distribute it to local businesses in Knoxville and the surrounding East Tennessee area, as well as throughout America. Whether you're a coffee connoisseur or simply looking for a delicious cup of joe, this establishment is sure to satisfy your caffeine cravings.
Customers have praised the quality of the coffee at The Golden Roast Marble City at Cherokee Mills. One reviewer mentioned that they sampled the coffee and found it to be so good that they ended up purchasing a bag. Another customer complimented the baristas, describing them as super nice. The coffee itself has been described as fantastic and delicious.
While the coffee receives high praise, some customers have expressed concerns about the customer service at the new location inside Cherokee Mills. They mentioned that the employees seemed standoffish and not helpful. Additionally, there were complaints about the lack of a posted menu and limited information on food options and coffee syrup flavors. However, the coffee quality remains a saving grace for many customers.
The Golden Roast Marble City at Cherokee Mills offers a cozy and inviting atmosphere, with comfortable seating and light music playing in the background. They also have outdoor seating available, although it may not be suitable during colder weather. In addition to coffee, they sell their own roasted coffee beans for customers to enjoy at home. The establishment also supports local artists by showcasing their work and offering various items for purchase.
If you're in the mood for a great cup of coffee or a tasty lunch, The Golden Roast Marble City at Cherokee Mills is worth a visit. With its dedication to quality and a wide range of beverage options, this establishment is sure to please both coffee enthusiasts and casual customers alike.
From the business
"UPDATE: We have relocated our shop to a larger location. Come see us at Cherokee Mills! From Sutherland Ave. enter on Portland St NW. If coming from N Concord St turn directly into parking lot and you will find us on the end of the Cherokee Mills building with the large patio and three flag poles. In addition to our walk-in patrons, we roast our own coffee, package & distribute to local Knoxville businesses and the surrounding East TN area and throughout America. You can enjoy all of our coffees at both locations or visit one of our coffee partners and indulge your taste buds! Our coffees are sourced from the most tasty beans on earth, selected for a great mixture of fresh and exotic taste!"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Outdoor seating
- No-contact delivery
- Delivery
- Takeout
- Dine-in
Beans and Waffles
Very nice coffee shop. Came here on a Sunday morning to get a few cups of coffee and some beans to make at home. I'm not usually a coffee shop person, but the staff was very friendly with making recommendations. I ended up getting a hot chocolate with a shot of espresso and some flavoring. It was fantastic. They even gave my 2 year old daughter an empty cup of her own to play with.
The atmosphere is very nice inside with light music playing and comfortable seating. Outdoor seating wasn't much of an option because it was very cold, but it looked like a nice outdoor space as well. They sell their own roasted coffee beans here as well to take home. They also have a selection of apparel and assorted other items you can purchase.
Gena Lewis
This coffee shop is cute! Very difficult for the first time to find where to park. There is also not a lot of parking spaces. The breakfast sandwich is very good. The coffee is good but very sweet. The staff was supper nice. This coffee shop also supports local artist in the area which is super fantastic.
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Ah! First time here, and asked for a recommendation. They recommended macadamia nut latte.....to die for! Very relaxing atmosphere, I will definitely be back to try more of the menu!
Alyssa Antal
This review is specifically for the new location inside Cherokee Mills. I have no complaints about the location that was farther down Sutherland, nor the location on UT's campus: they both had a great atmosphere, great employees, and great coffee/food.
My complaint is with the new location. I have visited the Cherokee Mills location twice (wanted to give them a second chance). Both times, employees were standoffish and not helpful. There is no menu posted (only a couple seasonal specials) so you have to pull it up from a QR code. There was nothing in store showing what food options or coffee syrup flavors they offered. When I asked, the employees seemed bothered to answer.
On my first visit, I ordered a toasted everything bagel with cream cheese To-Go. I was given one tiny pre-packaged cream cheese that was probably enough for 1/4 of a bagel. When I asked for extra, they said they didn't have any more. Also, the bagel was barely toasted, so by the time I got to work (a block away), it was cold and stale.
The saving grace is that the coffee I ordered both times was fantastic. So they've got that going for them. I really just hope they work on their customer service at this location, because it was not up to par.
Dawnmarie Neet
I visited this adorable coffee shop today because I read it is the oldest coffee shop on Knoxville! The building has been updated to fit the farmhouse style and it is cute! I ordered a London Fog with Oat Milk. It was almost $5 for the small which I thought was a bit steep, however, the atmosphere made the cost worth it.i highly recommend seeing The Golden Roast!
Miles Alley
Went there a couple months ago. Sampled their coffee and it was so good that I bought a bag. Super nice baristas. Planning to stop by on my way in and out of Knoxville the next time I travel.
Lena Edison
Love this place. I miss the coziness of their old Sutherland location, but the the Cherokee Mills spot is getting there! The baristas are all nice and make good coffee!
Ryan Edwards
Stopped by the Golden Roast about a week ago for some post-camping coffee.
Great service and great Americano! 😁☕️ They even brought out a little water cup and "pup-cup" for our little four legged companion!
I've been enjoying the Costa Rica single origin at home ever since! Phenomenal coffee!
Savannah Korzybski
The coffee and breakfast sandwich we got were phenomenal! I loved the atmosphere as well. The friendliness of the staff could have been better, as I felt like I was bothering them by being there. Overall a good experience and would definitely go back for the coffee and atmosphere.
Alex Pawlowski
This is going to be a really nice spot in the neighborhood no matter the season - the fire pit is pretty awesome (inside is nice too of course). WiFi was a little spotty the day I was there - will check in again soon - otherwise, a similar Roast experience now on Sutherland :)