Coffee Connection North Providence

I ordered a smoothie bowl which was delicious albeit overpriced for the area. The wait time was certainly not speedy and I waited around 15 minutes to receive my order. I would give 4 stars however the woman who took my order was incredibly rude and refused to make eye contact with me. When I received my order the women put two different smoothie bowls on the counter and when I asked which one was mine she mumbled almost inaudibly and then walked away. Truthfully just an uncomfortable experience and it felt as though being a patron there was an wanted burden on the staff. Overall while the food was good I would say skip this place and find a place with better customer service.

My favorite coffee shop! The workers are amazing and going to cc is always a great start to my day. 10/10 every time

My Husband and I love this place. The owner of the one in North Providence is amazing. He's all about customer service which makes the experience pleasurable.

The last few times I been here. I waited in the line for 10 minutes for a coffee and a muffin. On several different occasions, we tried to order through the drive thru in the late afternoon, and no one answered. When we went inside, all they could say was I'm sorry. Not to mention the poorly made bacon, egg, and cheese bagel sandwich I've received on several different occasions.

The food is amazing, minus the egg sandwiches and the coffee is excellent. I rated it 3 stars because the customer service brings it down and it's very pricey.

It’s a real shame how this store gives the franchise a bad name. Every time I come to this location instead of the Woonsocket one, I’m always disappointed. The coffee is lukewarm at best, and despite whatever I order, some thing is always wrong every time.

I don’t know if they have changed their management within the last year or two, because the store location never used to be like this. Just a shame…

Blown away by the customer service here. I came in to get lunch for my team and they were super busy. Even though I had to wait a bit, the staff was so friendly and made sure to get my order right. It was so crazy in there and the girls behind the counter always smiled. I was stressed watching the crowd! Highly recommend this place. Great decor, great food, and great coffee. Job well done!

Drive thru is extremely slow
. I really like the coffee but they are so slow.

I had the pleasure to work at coffee connection, it was a very good experience. I learned a lot from everyone who worked and is still working there. The managers at the 3 different locations are very professional, the staff is very friendly and always smiling. Coffee connection family respects all people from all ages, all races and all classes!!!
The service, coffee, food quality, atmosphere, staff, managers, ... everything is just amazing. They work really hard to keep a wonderful image and most of all to keep their customers satisfied. I don’t understand how some people are so angry and hateful to go online and make reviews just to hurt a family who worked so hard to keep that business going. Just be true to yourself and stop hurting people with words that are just NOT TRUE!!!
Coffee connection’s customers are way too smart to believe couples of bad reviews from hateful people. Thank you for the loyal customers who keep coming back 😊

The place is very quaint and cute. I was very happy with the customer service.
I am sure it was an off day when we went because of all the positive reviews, which is also why I do not want to give such a low rating, however, both my partner and I got coffee and food. The coffee was okay, but as soon as we left, we both started feeling ill. We both god a very mild case of food poisoning from here.
It came highly recommended, so I am sure it was just an off day, nbd, just something to consider.

The staff here are unprofessional and rude. They made my order sloppy and the employer doesnt even rinse the blenders when she makes the smoothies. I asked for my bagels not to be as crispy they were dark brown crispy no cream cheese, I asked for a smoothie and it tasted more like the apple juice then fruits, and then the employee looked upset when I went back in and told her I didn’t like the smoothie because it tasted more like the apple juice then fruits and needed sides of cream cheese and I would pay for it. She looked like I was telling her the worst thing ever but she remade the smoothie and still put more apple juice then fruits. If you want to have a good experience I suggest going to the Coffee Connection in Downtown Providence.

Food is always great. Super healthy and yummy. Most of the employees are rude. I ordered a large and they were about to start moving to make my drink and I noticed it was a medium cup. I let her know and asked her to get the large. She got vary aggravated and gave me a very dirty look. This girl also forgot my muffin. So I had to go back to the counter and get it. She was clearly tired but she was very rude and forgetful. She repeatedly did this with other costumers I noticed.