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4.4

100 reviews

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Drive-through
  • Takeout
  • Dine-in

River Road Coffee House Reviews - 100

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Shanon Rutherford

Great selection of coffees and baked goods! Iced River Road Mocha is a must!

Melinda Dyke

I love there Boba. There mango was my favorite until my daughter bought the lavender with brown sugar Boba. Love, love, love it. This is like the 12th time we've ordered from River Road and I don't think that we will be going to Starbucks anymore. Thank you, everyone that works for River Road Coffee, for having great Coffee, Boba, Chai tea and a fast delivery.

Dionne Deshawn

I am currently facilitating a Habitat build in Newark and have little knowledge about the surrounding area. I was in desperate need of a place to work with wifi and, although the library is wonderful, it's not open early enough for me. So, I thought Starbucks! They are on every corner. Well, my GPS only pointed to one's that seemed to be in other buildings.

As I left the Kroger Starbucks flustered I spotted River Road Coffee. What a dream! What a treat! The employee who greeted me was so friendly and bubbly and her energy melted away all my anxiety in regards to finding a workspace. She handed me a card for the wifi and explained the tea selection as I looked puzzled. I'd go for a Cosmopolitan sweetened with blackberry. The entire staff there is top-notch. I used to work in Customer Service so when the entire team seems genuine and happy, it's a skill you cannot teach.

After leaving this retreat I headed back to the build site to chat with the team and remembered she mentioned one in Downtown Newark. This is where I am currently leaving this review. To no one's surprise Micenzie B. is the hanging there as the Employee of the Quarter. Only speaking with her for a short while I knew she deserved it. Energy like hers are few in this world. Keep being amazing and when I wall always work from a River Road because of you ladies!

p.s very sorry if I spelled your name incorrectly.

Brian Mercer

So glad this locally own place has several locations. Great coffees and pastries.

Aly

Drive through window and yummy coffee. I had the mudslide

Da Hof

NEVER Again!! The car at the drive through had a big dog in the back and the girl working the window hand fed a cup of something to the dog and then repeatedly let the dog lick her hand. As I pulled up I watched and she DID not wash her hands! I asked if she washed them and she lied and said that she had!

This is a health code violation and can make people seriously sick. That dog could have just finished a self grooming experience before licking her hand. Disgusting!

She claimed to have hand sanitizer by the register but again there is NO WAY she sanitized her hands before handling my food NO WAY!!

I will NEVER go this RR again for any reason!

Taylor Dorn

Think is my absolute favorite coffee shop. The coffee here is fantastic and the staff are better. Always a smiling face willing to help. The manager here is also extremely nice and you can tell that customer service is her number one priority. The layout is comfortable. It's pretty busy here so it's not a super quiet environment. Seating is also plentiful and comfortable.

S. Blackstone

I LOVE RIVER ROAD
My drinks are always consistent, which doesn't happen at other places.
Your employee mikenzie deserves recognition for how kind she is to customers! 🌞

Stacey Cartnal

The coffee here is really great. I love the baked goods too. Wish they had more food options. The only problem is the service. Being nice is only half the picture. The other is having a sense of urgency. One day there were 5 or 6 cars in line and the baristas buddy came through and they were talking afternoon plans while people waiting. Totally unacceptable. Today I was in line for 40 minutes. If you could speed things up it would be tom hortons who? The wait is ridiculous.

Jenn

Their drinks are fantastic! They have such a fun and wide variety of different options, and if you're in the mood for just about any kind of flavor, they probably have it. They do have some food options, which are a nice snack, or their breakfast burrito, which I've been hoping to try soon. The ooooooonly thing is is that their line is always super long, but if they added a menu on the other side, before you have to order, that'd definitely cut down on wait times because their menu is so extensive that a lot of people probably have no idea for the specialty drinks(which has no menu online).

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