What happened to Lynn and Cindy? I used to love going in there. They had amazing breakfast sandwich and drinks options and the hospitality was always wonderful. I went in there the other day and there’s nothing available as far as food or really anything in the way of drinks anymore. As I was waiting for my coffee one of the people behind the counter was an older man who was bad mouthing the aforementioned employees. Bad look; poor integrity.
I hesitated to leave the 1 star because it used to be a 5 star and I want to see the business succeed and continue in the community but at this time I would say 1 star is appropriate based on my most recent experience. Y’all need to receive feedback and then do better. My vote is to get them back.
It's seems that there's new ownership or management, and things have gone downhill. If you order a medium roast, you get hazelnut coffee. This has happened 3 times now.
The old friendly employees and management are absolutely missed here. This establishment won't last with this recent change. RIP Monkey Island.
I have fallen in love with this place. Super friendly staff. Amazing coffee. The cutest set up inside. Highly recommend! The cookies & cream cold brew has become my all time favorite. My daughter enjoys the Curious George! The breakfast sandwiches are quick to order and delicious!
Just got back from getting coffee. They said they were new and the owner wasn't in. I'm assuming they didn't get proper training because the baristas had to look up how to make a blended coffee. I've been to Monkey Island Café many times before this because I truly enjoyed the blended coffees. Extremely disappointing experience today. Waste of money and a coffee trip.
Great place!! If you’re looking for a nice local good place to get coffee, this is it! The staff is so nice and the drinks are amazing! They even have a brass monkey that is orange juice and espresso! How cool. Definitely recommend 😊
Wow, fantastic coffee. Deep robust flavor. Super nice people in there. Highly recommend check it out not only for the company but also for the scenery. I got a buddy that says shipyard right next door is also delicious.
Update: still amazing, I usually get the Curious George and a sausage croissant breakfast sandwich. I just realized that the price is really affordable. Usually it's just the flavors that keep me coming back, but now... Well one more reason.
MY FAVORITE LITTLE COFFE SHOPPE! Not only are the drinks and sandwiches delish, but the lovely staff makes each visit an absolute treat. They are pet friendly, so on my days off I bring my pup Winnie in with me, and let’s just say it’s become her favorite thing. They have a treat jar for the doggos, and Manager Lynn always greets Winnie with love and lots of pets before giving her some yummy snacks. Every time we go Winnie looks for her new best friend Lynn, and she sits pretty hoping for cuddles and cookies! THANK YOU Monkey Island Coffee, for always providing the greatest customer service not only to me, but also my fur family! We love you guys and appreciate all that you do!
The place has good snacks food and drinks the staff could use sum customer service pointers particularly the red head with glasses she always seems in a fowl mood on mondays!!! Would go there more as I work round the corner but wouldn't mind friendlier customer service.
Colleen Kishman
What happened to Lynn and Cindy? I used to love going in there. They had amazing breakfast sandwich and drinks options and the hospitality was always wonderful. I went in there the other day and there’s nothing available as far as food or really anything in the way of drinks anymore. As I was waiting for my coffee one of the people behind the counter was an older man who was bad mouthing the aforementioned employees. Bad look; poor integrity.
I hesitated to leave the 1 star because it used to be a 5 star and I want to see the business succeed and continue in the community but at this time I would say 1 star is appropriate based on my most recent experience. Y’all need to receive feedback and then do better.
My vote is to get them back.
Matt P
It's seems that there's new ownership or management, and things have gone downhill. If you order a medium roast, you get hazelnut coffee. This has happened 3 times now.
The old friendly employees and management are absolutely missed here. This establishment won't last with this recent change. RIP Monkey Island.
Kai Hehe
Took my boyfriend here don’t mind his face he wants to be funny. The drinks were amazing and the food.
Destiny Lipe
I have fallen in love with this place. Super friendly staff. Amazing coffee. The cutest set up inside. Highly recommend! The cookies & cream cold brew has become my all time favorite. My daughter enjoys the Curious George! The breakfast sandwiches are quick to order and delicious!
Shelly Elliott
Just got back from getting coffee. They said they were new and the owner wasn't in. I'm assuming they didn't get proper training because the baristas had to look up how to make a blended coffee. I've been to Monkey Island Café many times before this because I truly enjoyed the blended coffees. Extremely disappointing experience today. Waste of money and a coffee trip.
Alexandra Christine
Great place!! If you’re looking for a nice local good place to get coffee, this is it! The staff is so nice and the drinks are amazing! They even have a brass monkey that is orange juice and espresso! How cool. Definitely recommend 😊
John Wyatt
Wow, fantastic coffee. Deep robust flavor. Super nice people in there. Highly recommend check it out not only for the company but also for the scenery. I got a buddy that says shipyard right next door is also delicious.
Update: still amazing, I usually get the Curious George and a sausage croissant breakfast sandwich. I just realized that the price is really affordable. Usually it's just the flavors that keep me coming back, but now... Well one more reason.
Selena Vazquez
It was an amazing experience. I’ve never known this place was in Lorain and I loved the service! Will definitely support for foreseeable future
BRIANNA BURKE
MY FAVORITE LITTLE COFFE SHOPPE! Not only are the drinks and sandwiches delish, but the lovely staff makes each visit an absolute treat. They are pet friendly, so on my days off I bring my pup Winnie in with me, and let’s just say it’s become her favorite thing. They have a treat jar for the doggos, and Manager Lynn always greets Winnie with love and lots of pets before giving her some yummy snacks. Every time we go Winnie looks for her new best friend Lynn, and she sits pretty hoping for cuddles and cookies! THANK YOU Monkey Island Coffee, for always providing the greatest customer service not only to me, but also my fur family! We love you guys and appreciate all that you do!
nerdygame turdy
The place has good snacks food and drinks the staff could use sum customer service pointers particularly the red head with glasses she always seems in a fowl mood on mondays!!! Would go there more as I work round the corner but wouldn't mind friendlier customer service.