We had a fabulous time enjoying the delicious coffee and the relaxing vibe. We sat at the bar and watched the barista make amazing art in the cups. The homemade pastries were also to die for. It was great that we were able to get some beans ground to go. It was the perfect stop on our road trip.
This place is great! We ordered a cortado, matcha latte and a drip coffee. They were all incredible. Also got the Italian panini which was very tasty. Im sure the beans will be great too but I haven't brewed them yet. I'm glad they opened a second location closer to me. I'll be back soon 😁
I love the Six Shooter on Waterloo, I’ve been going there since the first location. The owners are amazing! However, the Pearl location, not so much.
I order a cold brew and ask if they have simple syrup. The lady says yes so I ask for 2 1/2 pumps. I get charged $5.75 so I ask what the extra .75 is for and she says the simple syrup. She didn’t inform me that there would be an extra charge and when I questioned it, the guy wasn’t very friendly at all. I get my drink and go to the table for a straw and there is a “complimentary” bottle of, you guessed it, simple syrup. So not only did she not inform me of the extra charge, she could have just pointed me to the table.
I was really excited to see Six Shooter in this location but I’m really disappointed in the customer service there. I’ll stick to the Waterloo location.
***Just to be clear, it’s not about the .75, it’s about customer service and informing customers when there is an extra charge but it’s also about having the decency to just point over at the table where there’s a bottle of simple syrup instead of charging for it. I wish you would have gotten that out of my original review. I won’t be needing the refund.
Kierstyn Taber
We had a fabulous time enjoying the delicious coffee and the relaxing vibe. We sat at the bar and watched the barista make amazing art in the cups. The homemade pastries were also to die for. It was great that we were able to get some beans ground to go. It was the perfect stop on our road trip.
Joe Wrabel
This place is great! We ordered a cortado, matcha latte and a drip coffee. They were all incredible. Also got the Italian panini which was very tasty. Im sure the beans will be great too but I haven't brewed them yet. I'm glad they opened a second location closer to me. I'll be back soon 😁
Mark A Mathews
I love the Six Shooter on Waterloo, I’ve been going there since the first location. The owners are amazing! However, the Pearl location, not so much.
I order a cold brew and ask if they have simple syrup. The lady says yes so I ask for 2 1/2 pumps. I get charged $5.75 so I ask what the extra .75 is for and she says the simple syrup. She didn’t inform me that there would be an extra charge and when I questioned it, the guy wasn’t very friendly at all. I get my drink and go to the table for a straw and there is a “complimentary” bottle of, you guessed it, simple syrup. So not only did she not inform me of the extra charge, she could have just pointed me to the table.
I was really excited to see Six Shooter in this location but I’m really disappointed in the customer service there. I’ll stick to the Waterloo location.
***Just to be clear, it’s not about the .75, it’s about customer service and informing customers when there is an extra charge but it’s also about having the decency to just point over at the table where there’s a bottle of simple syrup instead of charging for it. I wish you would have gotten that out of my original review. I won’t be needing the refund.
Erin Margaret Day
I love these coffee shops, Pearl Rd and Waterloo. The Amaretto Espresso Fizz is my jam every Wednesday after acupuncture.
Rebecca Roach
Great staff! My drink was tasty. Exciting to have another coffee shop in town.
Caroline S.
Such nice staff. They are helpful without being judgemental even if you have a million questions.
Erica Geraci
So so good! Got the veggie breakfast burrito and amaretto pear cappuccino.
Dany
Love the Great variety of toasted paninis, burritos and delicious coffee roasted in Cleveland...
J. C. Rowland
Enjoyed a morning latte in the front window sitting nook!
Илья Прохоров
cool place delicious coffee