Nordstrom Ebar Artisan Coffee

Pleasant shop, good coffee, a little on the slow side

Used to love this place. However I feel like the past 3 times I’ve gone it has disappointed. The customer service has really gone down hill. The staff is less friendly and accommodating as they used to be. I get staffing challenges are probably stressing them out, but I’ve felt more like an inconvenience lately than a customer.

I’ve ordered their winter seasonal drinks, the gingerbread latte, maple sugar latte, and snickerdoodle latte. The first two were horrible and the snickerdoodle was okay. All three drinks had minimal flavor and just tasted like regular iced coffee.

Also when we tried to go, we were told you have to have a mask to enter/order. I don’t mind that policy, is what it is, however when the rest of the mall does not require a mask I don’t bring one with me. They would not provide a mask like some other stores in the mall that require mask wearing, so instead they lost a customer today. Another sign of their customer service decreasing.

Awesome coffee and staff!

Good food and drinks at reasonable prices. I have been there a number of times and they do a good job of making my drinks. Lynn, Kate, and Jenny and the others are great employees.

The funnest and most polite staff. Perfect drink everytime and DONT forget to get one or three of there Amazing cookies;)

Coffe was really good

Excellent expresso, very professional and friendly staff

Such a cute lil shop! Great coffee, I love stopping by

Ok the fries and aioli is Amazing!!! When we shop we have to get these fries

Great Coffee!